Sales Representative- (Based in Kyalami) (Hay Level 14/C3) at NECSA

Key Performance Areas   

Sales

• Achieve set annual sales targets and increase revenue and market share.
• Travel to defined geographies to sell life science products.
• Achieve the required number customer visits. 
• Build and manage relationships between AEC-Amersham and customers and/or relevant suppliers.
• Provide training, technical support and after sales service to customers on an ongoing basis.
• Meet and exceed customer expectations.
• Provide competitive information such as product specifications, pricing data, or bundling arrangements to establish negotiated pricing contracts for assigned products. 
• Perform product demonstrations, installations, and application support.
• Improve product knowledge and sales techniques.
• Identifies the need for new products.
• Identify new clients and opportunities within existing business environment.
• Prepare quotations and ensure follow-up.
• Complete and submit tenders accurately.
• Monitor sales/backorders of products.
• Identify and manage exhibitions and congresses.
• Assist with sales support to branches.

Marketing

• Be able to conduct research to identify competitors, their product strategies, future requirements of the market, market trends and identify areas of potential sales successes (Competitor Analysis)
• Introduce and manage marketing strategies for present and future product ranges (under supervision)
• Identify and manage exhibitions and congresses with management and support staff
• Identify advertising and promotional requirements for AEC-Amersham
• Ensure availability of marketing and sample material with the assistance of the internal sales support staff
• Provide input on proposed special offers to Sales Manager to drive sales in a specific area
• Compile Marketing Plans when new products are launched (under supervision)

Stakeholder relations

• Update suppliers’/customers’ contact details.
• Assist with sales support to branches.
• Attend and participate in sales meetings.
• Ensure that applicable queries are escalated to suppliers when necessary.
• Build on relationships with principals to ensure support channels are present when required.
• Use initiative to liaise effectively with all stakeholders.

Administration

• Prepare quotations.
• Submit quotations/pro-forma invoices within 24 hours of request (under supervision if need be)
• Follow-up on quotations/pro-forma invoices.
• Complete tenders accurately and submit prior to deadlines.
• Submit reports to Sales Manager.
• Hybrid position and must have facility to accommodate this.
• Provide sales forecast
• Update SAP Activities post customer visits or important telephone calls.
• Update Outlook Electronic Calendar and Activity reports daily
• Manage conflict/complaints in an effective and professional manner
• Create and share knowledge base with colleagues and customers
• Relevant problem-solving skills within working environment
• Input on price list updates

Compliance

• Attend compulsory SHEQ meetings.
• Adhere to company’s SOPs

Job Requirements:  

The incumbent must display the following:  

  Knowledge and skills:   

• Sound knowledge and understanding of the completion of administrative tasks according to procedures. 
• Knowledge and understanding of the principles of business, the application thereof, the opportunities within business and the seizure of such opportunities. 
• Sound Knowledge and understanding of the business objectives and interpretation thereof to achieve business success. 
• Sound knowledge and understanding of the charging process, average period of payment and the impact on the commercial viability 
• Sound knowledge and understanding of the Code of Marketing Practice, the regulatory requirements, and the implication of non-compliance to the Code
• Sound knowledge and understanding of the competitor products and services and the possible impact on the company. 
• Sound knowledge of the selling process, with measurable achievements.
• Knowledge and understanding of the modules and components of the SAP system to enable performance of outputs
• Sound knowledge and understanding of the products and services provided by the organization and the application of each product and service
• Sound knowledge and understanding of the specific subject matter related to the field of expertise
• Knowledge and understanding of how to present something formal or official, in the form of a document.

Requirements

Minimum Qualifications and Experience:  

• Diploma/Degree in the respective sector, preferably in the Life Science/ Laboratory Field, Biomedical Technology/BSC / experience in the relevant field.  
• 3-5 years’ experience in life sciences/medical sales environment.
• Computer literate.