Sales Supervisor - Mbombela at Eduvos

Minimum qualification: 

• Undergraduate qualification in marketing or commerce.

Experience: 

• At least three years’ experience as a sales or marketing manager. Higher education industry will be advantageous.
• Track record of managing high performing sales teams of at least five sales team members.

Duties and Responsibilities

Implementation and adoption of Value-add strategy across all markets

• Campus events
• Feedback and suggested improvements
• Attendance, experience and follow up

Operational function

• Campus Level - Identifying new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors)
• Corporate marketing - new local markets
• Fulfill the role of a Higher Education Consultant 

Management

• Budget management
• Operational planning - plans, objectives, priorities, schedules, projects
• Operational implementation and execution monitoring - control, corrective action
• Reporting
• Problem solving and decision quality, including escalations, queries and complaints
• Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams)

Leadership

• Talent acquisition and onboarding
• Individual performance - role clarity and objectives; reviews; feedback; corrective actions
• Skill levels - training & development / coaching & mentoring
• Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care)

Internal and external stakeholder engagement and management / collaboration 

Functional and Behavioural Competencies

• Higher Education product knowledge will be advantageous.
• Sound knowledge of sales processes.
• Customer centric approach.
• Skilled in dealing with irate customers.
• Good understanding of marketing essentials.
• Skilled in techniques on how to motivate sales teams.
• Managing teams remotely.
• Presentation skills.