Sales Support Administrator at Infosys

Job Profile Summary
The Admin Support: Admin takes instructions from one or more senior managers in a functional team, operating in a low complexity environment. They may require a certain level of specialisation relevant to the team which they support, for example, legal or risk. The primary responsibility of the position is to provide general administrative and secretarial support to one or more senior managers in a functional team in support of specific projects and/or co-ordination and implementation of office procedures. Provides administrative and clerical support to relieve department managers or staff of administrative details. May coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail. Researches, compiles and proofs word processing assignments. Operates automated office equipment. May be assigned to various functional areas of the company.

Job Description Key Roles and Responsibilities:
● Provide a complete secretarial and administrative support function with limited or no guidance. Manage and co-ordinate electronic diary and schedule commitments to ensure maximisation of the manager’s time efficiency, including the management of travel itineraries for domestic and international travel.
● Record, produce and distribute minutes of management meetings and follow up on outstanding items.
● Prepare meeting agendas, arrange meeting logistics and facilities as required. Draft letters and correspondence and prepare reports and statistical information ensuring distribution to the relevant internal stakeholders.
● Manage hard copy and electronic files and records and maintain an adequate filing system.
● Maintain the flow of information to internal and external stakeholders
● Maintain office supply inventory and other additional supplies as needed.
● Prepare, complete and distribute the relevant management reports.
● Prepare and create presentations, spreadsheets and databases as required.
● Process incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals.
● Answer and screen telephone calls and respond to and resolve any queries or escalate complex queries to the relevant Company Confidential Characteristics individual.

Knowledge, Skills and Attributes:
● Good verbal and written communication skills
● Good interpersonal skills
● Able to cope well under pressure and well organised individuals
● Demonstrate a positive attitude
● Good attention to detail
● Display a level of integrity Academic Qualifications and Certifications:
● High School Certification Required Experience:
● Entry level working experience
● Demonstrable working experience in a related environment

Additional Job Description:
• Have substantial understanding of the job
• Uses skills and knowledge to complete a wide range of tasks
• Work is moderately difficult
• Need to use judgement to solve issues or make recommendations
• Receives very little daily instruction
• Only gets general instructions on new work
• Typically requires demonstrable level of related experience.