Sales Support Specialist at ABB

Your role and responsibilities

• In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is Hybrid

• This role is contributing to the Sales Support, Energy Industries, Process Automation in Southern Africa region. Main stakeholders would be within the Oil & Gas, Power Generation, Petrochemicals and Chemical Industries.

You will be mainly accountable for:

• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Provides information for the risk review process in accordance with ABB policy and participates in the risk review assessment as required.
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Our team dynamics

• Our team support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. You will join a dynamic, talent & high performing team, where you will be able to thrive in supporting customers with solutions that goes beyond our customers’ expectations.

Qualifications for the role

• We’re looking for a driven and customer-focused professional who thrives in a dynamic environment supporting Sales with techno-commercial offers to Customers.
• Ability to demonstrate a minimum of 2 years of experience in a technical position.
• Possess an enhanced knowledge of excel, technical and commercial offer writing, Full Cost Models
• You are passionate about new technologies, the use of various tools, CAD and other tools.
• Degree or equivalent qualification in Electrical Engineering.
• You are at ease communicating in English (Verbal and Written).