Vacancies at Helderberg Personnel

Key Responsibilities Include but Are Not Limited To

• Acting as the first point of contact for clients and visitors, providing a friendly and professional service
• Answering, screening and directing incoming telephone calls
• Responding to emails and assisting with general correspondence
• Providing administrative and clerical support to Management
• Maintaining the office calendar and assisting with diary coordination
• Assisting with basic accounting and financial administration
• Assisting with the processing and filing of invoices and other financial documentation
• Maintaining accurate filing, document control and general office records
• Monitoring and maintaining office stationery and supplies
• Assisting with general office organisation and administration
• Liaising professionally with clients, suppliers and other stakeholders
• Performing ad-hoc administrative duties as required

Criteria

• Matric
• Previous reception, administration or office experience would be advantageous
• Excellent command of English and good Afrikaans, both spoken and written
• Computer literate with good working knowledge of MS Office
• Strong organisational and administrative skills
• Good attention to detail and accuracy
• Confident and professional telephone manner
• Friendly, approachable and positive personality
• Ability to work independently and take initiative
• Reliable, punctual and well presented
• Eager to learn, develop and take on additional responsibility
• Must reside in Paarden Eiland or the surrounding area

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EXPERIENCE AND QUALIFICATIONS:

• CIMA or CA(SA) qualification.
• Honours degree.
• 3 years relevant experience will be an advantage.
• Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Power BI).
• Exposure to financial management within the SADC region and international trade will be an advantage.
• Exposure to foreign currency and international payments will be an advantage.
• Knowledge of Import and export trade.

RESPONSIBILITIES:

• The Financial Manager plays a critical role in analyzing data, identifying trends, and providing insights to support strategic decision-making within the business.
• This role involves close collaboration with various departments to optimize processes, improve productivity, and drive growth.
• Ensure the accuracy of monthly management accounts.
• Responsible for the timely closing of financial periods.
• Oversight of balance sheet reconciliations.
• Cash flow management and liquidity planning.
• Oversight of creditors, debtors, and inventory management.
• Support for the annual audit process.
• Ensuring compliance with tax and regulatory requirements.
• Performance metrics: Develop and maintain key performance indicators (KPI's) to measure the efficiency of various trading entities.
• Forecasting:Use historical data and market insights to create accurate forecasts and assist with resource allocation and inventory management.
• Process Improvement:Collaborate with cross-functional teams to identify inefficiencies and recommend process improvements, cost-saving initiatives, and automation opportunities.
• Budgeting and Financial Analysis:Assist with budget preparation, variance analysis, and financial modeling to ensure financial goals are met.
• Reporting:Prepare regular reports and dashboards for management, providing insights and actionable recommendations.
• Risk Assessment: Identify and evaluate potential risks and opportunities, and propose strategies to mitigate risks and capitalize on opportunities.

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Responsibilities include but are not limited to

• Designing electrical reticulation networks for residential and industrial developments
• Managing HV, MV and LV power distribution systems, including infrastructure planning and assessments
• Designing building electrical services, standby power, UPS systems, lighting, earthing and lightning protection
• Integrating electronic systems, including fire detection, CCTV, access control, data/telecommunications and building management systems
• Overseeing projects from concept to completion, ensuring quality and regulatory compliance

Criteria

• BTech or BSc/BEng Degree in Electrical Engineering
• 5–7 years’ consulting engineering experience in building services and electrical reticulation
• ECSA registration as a Pr Eng or Pr Tech Eng preferred, or progress towards professional registration
• Strong engineering design and analysis software skills
• Excellent problem-solving, communication and interpersonal skills
• High attention to detail, professional integrity and commitment to quality
• -High level of English proficiency and good business-level Afrikaans proficiency

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Requirements:

• Valid Code EC / 14 driver's license
• Able to communicate in Afrikaans or English
• Valid PDP
• Minimum 3 years’ experience

Responsibilities:

• Daily deliveries and collections in and around the Helderberg Area
• Taking care of all company property
• Upholding the company’s image through safe and courteous driving manners

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Requirements:

• Bachelor’s Degree in Accounting, Financial Management, or Business Management
• 5+ years of hands-on bookkeeping experience, with advanced proficiency in Xero (Xero a definite adv)
• Proven experience with SARS eFiling and statutory preparation
• Strong proficiency in Microsoft Office 365, particularly Excel and OneDrive
• Experience using Trello or similar workflow/project management tools is an added bonus
• Demonstrated capability handling high-volume invoicing and multi-entity reconciliations
• Fast-thinking, highly organized, and patient, with exceptional attention to detail
• Excellent verbal and written communication skills in professional client interactions

Duties will include, but not limited:

• Managing and executing payment reconciliations across three entities, including bulk uploads (with one company running weekly invoicing for ±400 clients)
• Compiling batch payment schedules and performing reconciliations for corporate accounts
• Creating, executing, and managing debit order runs
• Handling end-to-end client onboarding and offboarding on Xero, including profile setup, invoicing schedules, and contract record-keeping
• Processing and reconciling inter-company transfers and multi-entity accounts
• Compiling and presenting timely, accurate financial reports to the CEO
• Managing aged receivables, credit control, and structured debt agreements
• Assisting with preparation and documentation for CIPC and SARS eFiling submissions
• Collaborating effectively with external accountants and auditors to fulfill year-end and statutory requirements

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Responsibilities include but are not limited to:

• Manage and convert MICE, group, and private event enquiries while proactively developing new business opportunities
• Conduct professional site inspections, prepare compelling proposals, and negotiate rates and contractual terms
• Coordinate Function Sheets, lead weekly operational meetings, and collaborate with Food & Beverage, Front Office, and Finance teams
• Ensure events are delivered seamlessly to 5-star standards and resolve any client concerns proactively

Criteria:

• Minimum of 4 years' experience in Conference & Events, MICE, or banqueting sales within a 4- or 5-star hospitality environment.
• A proven track record in event sales, client relationship management, and business development.
• Exceptional attention to detail, organizational skills, and the ability to manage competing deadlines.
• Proficiency in hospitality systems and Microsoft Office, with a valid driver's licence and reliable transport being advantageous.

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Responsibilities include but are not limited to:

• Develop and implement targeted sales strategies to identify, qualify, and convert new business opportunities
• Build and maintain strong relationships with key corporate accounts, agencies, DMCs, event organisers, and travel trade partners
• Conduct client visits, site inspections, and hosted experiences, while collaborating closely with the Revenue and Marketing teams
• Maintain an accurate sales pipeline, monitor KPIs, and ensure confirmed business is seamlessly handed over to operational teams

Criteria:

• Proven sales experience within a luxury hospitality environment, specifically across MICE, corporate, and high-end travel markets
• A demonstrated track record of achieving sales targets, generating new business, and strategic account management
• Excellent negotiation, presentation, and relationship-building skills
• Experience with platforms like Cvent
• Valid driver's licence, and a willingness to travel locally

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Responsibilities include but are not limited to:

• Take responsibility for the smooth operation of Reception, acting as the senior point of contact in the Front Office Manager's absence
• Manage check-ins, check-outs, guest accounts, and golf-related transactions using the property management system
• Lead and supervise team members, resolve guest queries or complaints effectively, and upsell hotel facilities
• Balance cash, manage floats, and ensure strict control over financial transactions and end-of-shift procedures

Criteria:

• 3-5 years of Front Office experience in a luxury 4/5-star hotel, with at least 1-2 years in a supervisory or senior leadership position
• A relevant hospitality, hotel management, or tourism qualification
• Proficiency in hotel property management systems (Protel is highly advantageous)
• Strong administrative, communication, and cash-up skills, with a flexible approach to working shifts, weekends, and public holidays

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EXPERIENCE AND QUALIFICATIONS:

• A minimum of 2–3 years’ experience in an administrative, finance or related role.
• A relevant tertiary qualification will be advantageous.

KEY RESPONSIBILITIES

Invoicing and Financial Administration

• Prepare, process and file invoices and all supporting documentation.
• Distribute invoices to clients via email or post.
• Process transfers between Marketers and Traders.
• Prepare and issue credit notes where required.
• Maintain and update export and URC reports.
• Process Foreign Exchange Contract (FEC) allocations.
• Respond to and resolve debtor queries.

Warehouse Administration

• Arrange and book loads as required.
• Manage Proof of Delivery (POD) documentation and ensure all system entries are completed accurately.
• Monitor and maintain inventory records.
• Compile and submit weekly warehouse reports.

Inventory Management

• Prepare and maintain inventory reports.
• Reconcile physical warehouse stock against recorded inventory balances.
• Process stock adjustment requests and ensure discrepancies are addressed.
• Coordinate and assist with annual stock counts and verification procedures.

Logistics Administration

• Confirm load bookings and ensure accurate load documentation.
• Track deliveries and monitor transport progress.
• Process and follow up on transport claims.
• Investigate and resolve transport invoice queries.
• Review and monitor the debtors list, following up on outstanding items where necessary.

General Administration and Support

• Monitor and maintain office and operational supplies.
• Ensure monthly commission calculations are checked and finalised within the required deadlines.
• Assist with the finalisation of contracts and related documentation.
• Conduct reconciliations every six months.
• Attend to routine queries and complaints promptly and professionally.

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Qualifications and Experience:

• A relevant degree or formal training in Business Analysis, Agile methodologies, DevOps, Product Ownership or a related discipline.
• A minimum of three years’ proven experience in a similar Business Analyst or digital product-focused role.
• Strong knowledge of Agile and DevOps methodologies, including Scrum and Kanban.
• Experience in business analytics, requirements analysis and process improvement.
• Experience in system design, system enhancements and continuous delivery through DevOps practices.
• A sound understanding of business operations, systems thinking and team dynamics.
• Proven experience working collaboratively with technical teams to translate business requirements into practical digital solutions.

Key Responsibilities:

• Own and manage the direction, priorities and backlog of digital products and initiatives.
• Develop and maintain the necessary product documentation and delivery artefacts, including epics, user stories, features and clearly defined requirements.
• Translate business needs and strategic objectives into actionable initiatives that can be effectively delivered by technical teams.
• Collaborate closely with business stakeholders, the CIO, Scrum Master and technical teams to ensure alignment on objectives, priorities and expected outcomes.
• Lead initiatives throughout the product lifecycle, from requirements definition and solution design through to implementation and user adoption.
• Facilitate effective communication between business and technical stakeholders to ensure a shared understanding of requirements and deliverables.
• Promote Agile and DevOps best practices, continuous improvement and effective ways of working.
• Identify opportunities to enhance business processes, improve system functionality, reduce risk and maximise the value delivered through technology.
• Ensure that digital solutions remain aligned with the organisation’s strategic vision and evolving business needs.

Skills and Competencies:

• Leadership and Stakeholder Management
• Communication and Collaboration
• Analytical and Problem-Solving Ability
• Agile, DevOps and Continuous Improvement
• Innovation and Strategic Thinking