Sales Training Officer at M-KOPA

What Makes This Role Different

• This isn’t a classroom job. It’s a frontline leadership role where you’ll design and deliver training that drives measurable results. You’ll work across multiple sites, engage diverse teams, and ensure every sales agent and cluster leader is equipped to succeed in a fast-paced, high-growth environment.
• Your work will directly influence how thousands of customers access smartphones and financial services—many for the first time.

Your Impact

Training Delivery & Facilitation

• Conduct engaging training sessions for new and existing sales agents and cluster leaders across multiple locations.
• Deliver product knowledge and advanced sales techniques that boost performance.
• Use interactive methods—role-playing, digital tools, and real-world scenarios—to make learning stick.

Training Administration & Reporting

• Maintain accurate records of training sessions, attendance, and assessments.
• Track and report on training effectiveness and performance improvements.
• Prepare training materials, manuals, and presentations aligned with M-KOPA standards.

Cross-Functional Collaboration

• Work closely with Sales Administrators and Regional Sales Managers to identify training needs.
• Align programmes with company sales objectives and strategies.
• Provide feedback to management on gaps and opportunities for improvement.

Continuous Improvement

• Support development and implementation of new training initiatives.
• Monitor industry trends and best practices to keep our sales training cutting-edge.
• Contribute to a culture of continuous learning and performance excellence.

Must-Have Qualifications

• Diploma or degree in Sales, Business Administration, Training & Development, or related field.
• Minimum 1–2 years’ experience in sales training, sales support, or a related role.
• Strong presentation and facilitation skills with proven ability to engage diverse audiences.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to travel across training sites within Pretoria and surrounding areas.
• Experience in a fast-paced sales environment is advantageous.