Salesforce Solution Architect - Midrand at Deloitte

Qualifications
 

Required

• Tertiary qualification in Information Systems, Computer Science, Engineering or related
• Industry-specific qualifications or an equivalent
• 5+ years in SaaS implementation, with solid experience in implementing customer engagement platforms and CRM
• 5+years’ experience as a solution or technical Architect, designing and implementing large- solutions on the Salesforce platform
• Practical level knowledge of system integration, web and mobile design, business process transformation is an advantage
• Solid understanding of integration technologies and patterns required for Enterprise technology transformation
• Interpersonal communications skills, presentation skills and client interaction skills including relationship management
• Proven track record in delivering successful customer solutions for large organisations
• Proven experience in designing organization strategy and data model for a Salesforce implementation.
• Design and implement technical solutions for identity, access, data and process integration.
• Outstanding written communication skills.
• Excellent ability to coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals

Preferred

• Experience and knowledge of delivering services and implementations in Africa will be advantageous
• Programming experience in object oriented programming, front end dev will be an advantage
• Experience in Financial Services, Telecommunications, Consumer industry an advantage
• Understanding of the Salesforce technology stack and how to design multi cloud solutions
• Experience in conducting research into clients’ use of Salesforce, producing a report of findings with recommended steps 
• and a roadmap for Salesforce solutions.
• Relevant Salesforce certifications

Key Performance areas

Strategic Impact

• Under guidance, supports the Engagement team in delivery to client in area of competency
• Uses information through research, documentation, standard processes, provide output for assimilation into the engagement deliverables
• Identifies opportunities for follow-on work and advise management
• Assists in preparation of client presentations / discussion documentation
• Builds business relationships with clients/ staff
• Gathers information through networking and research to understand broader offerings of Deloitte and awareness of opportunities for cross-selling
• Raises ideas to address issues in area of expertise that may enhance / renew service offerings to client

Client Impact: External / Internal

• Contributes to management decisions through pertinent analysis of client, company and industry
• Communicates regularly with Engagement Manager and team members on status of own deliverables
• Develops productive working relationships with clients and staff
• Responds with urgency and accountability to client and team requests

Operational Effectiveness

• Understands the context and impact of own role within engagement and conduct work accordingly
• Informs engagement manager of emerging engagement change issues
• Remains aware of risk in area of engagement in alignment with Deloitte policies 
• Consistently reviews and analyses accuracy and quality of own  deliverables
• Maintains clear communication channels with engagement team members on work status

Development/Growth of Team

• Cultivates ability to give effective development feedback both upward and to peers
• Maintains own development and knowledge in specialised area

Budgets / Profitability

• Maintains quality of output and timeous delivery as per SLA