Salesforce System Analyst at Swing Development

What will you do?

• Transform a broad understanding of the customer experience journey and insights into improving online engagement.
• Design and develop complex reports.
• Provide analysis and recommendations for applications and interfaces.
• Analyze and translate business requirements to determine appropriate solution designs considering capabilities, limitations, and design trade-offs.
• Have end-to-end ownership across multiple cross-functional projects.
• Drive and execute functional design, testing, change management, and end-user acceptance for projects and enhancements.
• Partner with relevant teams (QA, Project and Product Managers, Developers, and Business System Analysts) to support day-to-day systems and interface issues related to existing application solutions.

Job requirements:

• 5+ years of in-depth, hands-on experience with consultation, design, and documentation of enterprise-scale Salesforce solutions.
• 4+ years’ experience in an Admin, Developer, or Business Systems Analyst role supporting Integration / Customer.IO/ Braze.
• Having experience in the implementation of multiple complex integrations as well as documenting interfaces and data flows.
• Good understanding of data flow and related business processes like lead conversion, sales lifecycle, and contract management.
• Strong analytical skills in analyzing complex problems, processes, and systems to propose solutions.
• Experience with data integration tools such as Workato, Fivetran, Informatica, or others.