Vacant Jobs at Sun International

Job Purpose

• To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed 

Key Performance Areas

• Prepared Work Area
• Prepare mise-en-place, and conduct any other required checks and preparations for service
• Identify issues with regards the bar display and surrounding areas in terms of appearance/ functioning of equipment and systems
• Stock bar for service
• Check cleanliness of own section or station
• Service Execution
• Keep up to date with regards food products, trends and drinks methodologies required to deliver menus
• Understand and conduct all tasks in line with Food & Beverage standard operating procedures
• Take guest orders accurately and timeously and place in the system
• Explain menu items and make recommendations with regards beverage menu
• Mix drinks and present beverage in line with guest order and outlet standards
• Be attentive to guest requests
• Clear glasses after guests have completed their drinks
• Provide billing to guests
• Conduct cash-ups at the end of service
• Complete beverage stock sheets each shift
• Leverage opportunities to upsell on promotional items
• Bar Standards
• Understand and conduct all tasks in line with F&B standard operating procedures
• Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
• Use and store operating equipment in line with specifications and safety regulations
• Participate in stock takes
• Conduct daily stock counts of bar smalls
• Resolve or report on any anomalies to the required standards
• Report on any breakages at the end of the shift
• Customer Engagement
• Connect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all times 
• Interact with guests and provide professional service standards and relevant solutions
• Identifies customers and understand their preferences
• Educate customers on business unit facilities, products, reward programme and current promotions
• Handle any customer complaints, requests and / or suggestions to resolution, escalating if necessary 

Requirements

Education

• Grade 12 preferred or Grade 10 (with relevant experience) 

Experience

• 2 years previous experience as a bartender 

Skills and Knowledge

• Work conditions and special requirements 
• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Have an open attitude to perform similar functions in alternative outlets due to operational requirements
• Technical competencies
• Beverage / Cocktail Product Knowledge
• Barrister skills
• Operating equipment use & care
• Beverage service
• Communications skill
• Upselling skills
• Basic Computer Literacy
• Cashiering Services
• Core behavioural competencies
• Problem Solving
• Collecting Information (listening; asking questions)
• Dealing with Customers
• Checking
• Following Instructions 
• Team co-operation

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Description

• The Manager: Mergers & Acquisitions is a strategically influential role responsible for driving the Group’s inorganic growth agenda. The role partners directly with executive leadership to shape long-term strategy through disciplined evaluation, execution and integration of strategic transactions.
• This position spans finance, strategy, commercial assessment, operational integration, governance and stakeholder leadership, ensuring end-to-end ownership of the M&A lifecycle. 

Job Responsibilities:

• Proactively identify, assess and prioritise acquisition, partnership and disposal opportunities aligned with Group strategy
• Lead strategic market, sector and competitor analyses to inform the Group’s long-term growth agenda
• Maintain a dynamic, well-governed pipeline of strategic opportunities for executive consideration
• Lead valuation, modelling, scenario testing and return assessments for potential transactions
• Integrate cross-functional insights; financial, commercial, operational, legal and risk into compelling investment cases
• Deliver clear, insight-rich recommendations to the Executive Committee and Board
• Lead multi-disciplinary due diligence across financial, tax, legal, operational, regulatory and technical areas
• Identify risks, exposures and value levers, advising on mitigation and optimisation strategies
• Oversee communication and documentation across the due-diligence lifecycle
• Support deal structuring, negotiation strategy and engagement with counterparties and advisors
• Coordinate cross-functional teams to progress transactions through internal governance and approval processes
• Ensure all transactions comply with Group governance, legal, financial and regulatory standards
• Develop integration strategies for newly acquired businesses, ensuring alignment with Group reporting, operations and control frameworks
• Monitor post-deal performance, escalating risk areas and identifying optimisation opportunities
• Build mechanisms to track value realisation and operational outcomes
• Ensure regulatory, legal, tax and BBBEE requirements are met across all M&A activities
• Maintain audit-ready documentation and strong governance throughout all stages of the transaction lifecycle
• Conduct stress testing and risk assessments for major investment decisions
• Build strong internal partnerships with executives and business leaders to ensure strategic alignment
• Foster relationships with investment banks, advisors, consultants, regulators and strategic partners
• Prepare high-quality reports and presentations for Executive and Board committees
• Enhance and maintain M&A methodologies, tools, templates and modelling standards to improve decision-making and consistency

Technical Skills & Behavioural Competencies:

• Advanced financial modelling & valuation
• Business, Financial & Commercial Acumen
• Corporate finance & transaction structuring
• M&A Due Diligence expertise
• Commercial Analysis
• Post-merger integration planning
• Governance, compliance & regulatory knowledge
• Risk assessment & mitigation
• Financial reporting insights
• Capital allocation & funding analysis 
• Strategic Thinking  
• Commercial Judgement
• Executive communication & influence
• Stakeholder management & relationship building
• Problem-solving & critical thinking skills
• Resilience & Agility
• Ethical Judgement & Confidentiality 

Requirements

• CA (SA)
• 10-12 years’ experience in Mergers & Acquisitions, Corporate Finance, Investment Banking, Private Equity or Transaction Advisory
• Demonstrated experience leading end-to-end transaction processes, including sourcing, financial modelling, due diligence coordination, deal structuring and integration oversight
• Strong experience in valuation, financial modelling, scenario analysis and commercial assessments
• Exposure to integration planning, synergy tracking and post-deal performance evaluation
• Experience operating in regulated industries (gaming, hospitality, financial services, or similar) is advantageous

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Job Purpose

Responsible for the effective day-to-day shift management of tables gaming operations and the tables team with specific regard to:

• Maintaining products and standards of operation
• Maximising customer satisfaction
• Ensuring all operational efforts achieve the tables strategies and objectives
• Maximising operational efficiencies
• Managing spend

Duties and Responsibilities:

Shift management

• Put in place staff scheduling and duty allocations to ensure maximum coverage
• Handle shift briefings / handovers / shift reports
• Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.
• Managing discretionary/ complimentary spend
• Reporting gaming system anomalies to relevant departments for correcting as per SOP
• Reconciling and resolving Pay-out exceptions
• Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet
• Report and resolve any issues experienced
• Managing Stock as per SOP (e.g. numbered stationery, playing cards, chips, MVG cards. Etc.)
• Cash-ups at the end of the shift
• Completes shift reports

Tables Product

• Conduct Tables analyses in relation to occupancy levels
• Lease product management
• Monitor & provide input to strategy ito optimal product mix
• Implements business action plans
• Monitors and reports on product performance and complete exception reports / journals as per SOP

People Management and Development

• Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Manage productivities and payroll costs for the department
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the department
• Manage employee relations within the department
• Staff communication and motivation
• Performance contracting, reviews and development
• Provides resources and removes obstacles to performance
• Recruit and resource for talent for positions within the department
• Onboarding of new staff members 

Financial Control

• Manages complementary spend
• Authorises spend in line with budget

Customer Relationship Management

• Ensures that guests are treated with courtesy and respect at all times
• Staff training on promotions (including promotion information, functions, facilities, etc)
• Shift hand over ensures that staff can provide customer with relevant insight
• Manages customer database
• Complete monthly guest loyalty reports
• Manages Guests Reservations/bookings are attended to
• Manages the accuracy of sign up data captured, cards issued and loyalty benefits

Stakeholder Relationship Management 

• Liaise with F&B on food and beverage offering and services on the casino floor
• Liaise and update hotels and management on VIP arrivals and spend
• Inform and update staff on objectives, shift information, VIP information, changes in regulations and the business requirements
• Communicates department’s objectives, standards and operating procedures to internal and external service providers as per SLA.

Marketing and promotion implementation

• Liaises with Marketing department in co-ordinating gaming promotions and execution
• Trains staff to implement the promotion and assist the guest
• Provides input to post mortem feedback

Requirements

Minimum Requirements 

 Education 

• Grade 12 or equivalent national qualification in gaming operations at a level 4

Experience

• 3-year Degree in Business Management is preferred
• Gaming Management Development programme is preferred
• At least 2 years experience in a supervisory role within the gaming industry environment

Certifications/Accreditation/Registration/Licenses

• Meet the requirements for a gaming licence and FICA

Work conditions and special requirements

• Ability to work shifts that meet operational requirements
• Physically able to move operating equipment
• Visual acuity and ability to identify colours

Skills and Competencies

Core & personal behavioural competencies

•  Planning
• Motivating others / gaining co-operation
• Decision-making
• Training; coaching; keeping abreast of new developments in field
• Analysing / Diagnosing performance of the outlet / product performance
• Investigating skills
• Reviewing - Assessing feasibility; assessing compliance; efficiencies
• Problem-Solving

Technical proficiency competencies

• Tables Games/Product knowledge
• Gaming Regulations
• Gaming Revenue Analysis & forecasting
• Tables Product Analysis
• Operational Management
• Inspection skills of multiple gaming areas
• Proficient in MS Office
• EGS is an advantage