Samsung Product Consultant (JHB East Rand) at Smollan

Description

• We are seeking a dynamic and results-driven Product Consultant to serve as the face of our brand. In this role, you will bridge the gap between high-level brand strategy and the final consumer purchase. You won’t just be managing a display; you will be acting as a subject matter expert, creating memorable customer experiences, and strategically driving sales growth through expert product knowledge and influential storytelling.

Key Responsibilities

• Operational Excellence & Administration Maintain meticulous records of stock levels, sales reports, and feedback logs to ensure data-driven decision-making and seamless back-end operations.
• Shelf Health & Visual Merchandising Ensure premium brand visibility by maintaining impeccable shelf standards, optimizing product placement, and monitoring stock freshness and availability.
• Strategic Promotion Implementation Execute marketing campaigns and seasonal promotions with precision, ensuring all point-of-sale materials are impactful and aligned with brand guidelines.
• Elevated Customer Service & Satisfaction Act as a trusted advisor to customers, providing personalized consultations that solve problems and build long-term brand loyalty.
• In-Store Marketing & Brand Advocacy Champion the brand through proactive engagement, conducting live demonstrations, and educating both staff and customers on unique product benefits.
• Driving Sales Out (Revenue Growth) Proactively convert interest into sales by using advanced closing techniques and identifying upselling opportunities to exceed daily and monthly targets.

Requirements
Experience & Education

• Experience Level: 0–5 years (Entry to Mid-level)
• Specific Experience: 2–3 years’ experience in Sales (Essential/Minimum)
• Education: Diploma / NQF Level 5

Professional Competencies

Sales & Marketing:

• Strong Sales acumen
• Foundational knowledge of Marketing principles

Service & Administration:

• Proven customer service skills
• High-level administration skills

Technical & Soft Skills:

• Excellent communication skills (both verbal and written)
• Computer literacy (proficient in MS Office Suite)