SAO: Validation & Testing Lab at The Government Pensions Administration Agency (GPAA)

Qualification/s Requirements

• A relevant 3-year National Diploma/ Degree in IT (at least 360 credits). Minimum of 3 years’ appropriate experience in Testing Lab environment. Computer literacy. Knowledge of Employee Benefits schemes and funds. Knowledge of applicable legislation. Working knowledge of IT environment. Knowledge of GEPF services and products.

Key Performance Areas

• The incumbent will be responsible for a wide variety of tasks which include but are not limited to the following: Test analysis, design and execution. Perform manual tests, recording the results and raising defects. Develop and maintain automated functional tests using testing tools. Define test requirements. Test execution across all test phases and test types. Assist where necessary with test data setup. Defect logging. Supervise automation and performance test processes. Capture and save test cases provided by business test users. Report on progress per project, risk and issues. Provide project test closure report. Risk and issue reporting. Identify and review non-functional requirements. Define and execute performance testing and troubleshooting resolving performance related issues. Use web application security tools to identify security issues.
• Communicate security test results to technical and business stakeholders and work collaboratively to resolve security issues. Perform installations, upgrades and system configuration testing including confirming the accuracy of installation documentation and release notes. Supervision of the Testing Lab processes. Build, maintain and foster sound internal and external client relationships with all service processes partners to ensure prompt service delivery. Provide support with the compilation and presentation of service delivery performance reports for Senior Management and the Board of Trustees. Provide support in defining and maintaining the Unit’s financial budget. Actively support continuous improvement projects. Execution of the complete System Development Life Cycle (SDLC) of all new business system solutions, system errors/ corrections, enhancements and new system releases.
• Revision and testing of related CIVPEN and workflow functionality and the subsequent implementation of formal Testing Methodology, processes and related requests and maintenance of a proper testing grid for Business Support services. Facilitate the provision of training to all users and stakeholders on system/ process changes. Planning and coordinating projects. Plan and coordinate across multiple projects and streams. Provide Test estimations and prioritize test items. Define test environment requirements. Highlight and communicate test dependencies. Supervising of Staff: Allocate work according to skills and competencies. Manage staff performance. Develop, train and coach staff, Maintain discipline. Provide monthly statistics. Ensure that subordinated are informed about changes in work environment or management decisions.