SAP Analyst (Case Management Technical Support) at The Department of Employment and Labour

REQUIREMENTS: National Diploma(NQF6) Undergraduate Degree(NQF7) in Information Technology/Informatics/Computer Science. Driving license. Microsoft and /or SAP Certificate (ASP K4+ or equivalent) +ITIL Foundation will serve as an added advantage. Four (4) years functional/technical experience on CX projects OR equivalent experience in similar internal IT Team role i.e. as lead of SAP/ in terms of developing, implementing and sustaining SharePoint and workflow systems at a Group wide level-and/ or managing integration of API’s in a multi-vendor IT landscape.

Knowledge:  Broad knowledge of SAP functional areas, Good experience of working on a highly customized SAP system, Technical standards/ procedures, Workflow Automation, Report writing using ALV and ABAP lists, SAP ECC and Insurance knowledge, Working knowledge of Solution Manager, Dialogue programming, Solutions Development Life Cycle.

Skills: SAP ABAP 7.0 with experience in Web User Interface, SAP Business Partner Relationships/ Group Hierarchy configuration, SAP Standard Middleware including SAP PI/XI, SAP Enterprise Portal, SAP scripts and smart forms, User exists/ enhancements.

DUTIES:  Document and develop technical design for IES SAP solutions. Analyse, specify and configure IES SAP Business Objects Module. Provide support and maintenance of SAP applications. Maintain authorization, organizational structure, CRM and reporting modules.