Scrum Master (iOCO0100) at iOCO

Job Description

• We are looking for a Scrum Master has experience and proven track in managing projects within an agile custom development environment. The successful Scrum Master will be responsible for owning the delivery of numerous Agile projects on an end-to-end basis in demanding customer environments.

What you’ll do:

• Work closely with the development teams, product owners and delivery team managers to pinpoint existing process flaws and identify a prioritized agile improvement roadmap to support consistent predictable delivery.
• High velocity communicator – making sure that all information regarding changes in scope, delays & other issues are communicated to key stakeholders.
• Runs daily, weekly and monthly agile ceremonies efficiently and strictly.
• Participate in daily stand-ups, ensuring agile processes are followed, provide feedback to delivery teams and focus the teams on agreed sprint goals.
• Drives improvements that are generated by agile retrospectives
• Research and educate the teams regarding utilization of appropriate features of our agile management tools
• Provide update reports on Agile process for the wider organization
• Facilitate the communication across different delivery teams to resolve dependencies and impediments.
• Work with the Product Owner to protect the current sprint commitments and continually refine and prioritize the backlog
• Enforces the definition of ready for work coming into the development team
• Enforces and educates external parties about the process for submission of development work requests.
• Continuously learning and educating the development team and fellow Scrum Masters on Agile methodologies and practices
• Coach and mentor the delivery teams to increase agile maturity across the company
• Actively contributes to the Scrum Master Community of Practice
• Taking responsibility for some Business Analysis aspects such as:
• Studying business needs and eliciting requirements
• Documenting requirements into a product backlog with clear and unambiguous acceptance criteria and business rules
• Ensuring that the requirements are delivered in the implemented solution, on time and of a top quality
• Preparing Release Notes
• Post Go-Live Reporting
• Developing and maintaining User Guides
• Support delivery within regulated, large-scale environments by ensuring Agile processes align with governance, risk, and compliance requirements typical of financial services.
• Assist in managing delivery risks, cross-team dependencies, and release coordination across complex, multi-system programmes.
• Work with Product Owners, Feature Analysts, and Solution Architects to ensure backlog items are sufficiently refined, feasible, and aligned to architectural and regulatory constraints.

Your expertise:

• Must have at least 6 years’ experience as an Agile Project Manager or Scrum Master within an Agile environment.
• Scrum Master Certification (PSM or CSM) preferred
• Must have solid experience and understanding of the Scrum principles
• Proven experience within a Product Driven and Custom Development environment.
• Ability to understand technical issues at a high level
• Ability to coach multiple teams to reach their highest potential and deadlines
• Proven ability to work independently without supervision whilst driving decision in a collaborative fashion
• High attention to detail and sense of ownership and responsibility
• Excellent communication and inter-personal skills – able to interact with a wide range of individuals from Developers, Testers and Product Owners to senior management and executives.
• Knowledge of and exposure to other software development methodologies and project management frameworks and concepts.
• Experience supporting Agile delivery within complex organisational structures involving multiple teams, vendors, and governance forums.
• Comfortable working in environments requiring coordination between Agile delivery and enterprise-level planning, reporting, and assurance processes.

Personal Attributes:

• Proven ability to work creatively and analytically in a problem-solving environment.
• Confidence to express ideas as part of a creative team.
• Excellent communication (written, oral) and interpersonal skills.
• A Self-Starter capable of working under pressure.
• Curious and engaged in Continuous Learning and Professional Development.
• Resilient and adaptable when working in high change, high dependency delivery environments.

Other information applicable to the opportunit

• Location: Johannesburg