Secretary at The Coca-Cola Company

• Coca-Cola Beverages South Africa (CCBSA) has an exciting  opportunity in our commercial department. We are looking for talented individual with relevant skills and experience for a Secretary role, which is based in Pretoria.

Key Duties & Responsibilities    
Key Outputs:

• Provide efficient secretarial and administrative support to the Regional Sales Director to ensure smooth day-to-day business operations.
• Coordinate meetings, diaries, travel arrangements, correspondence, and office administration activities for the Regional Sales Director and Sales leadership team.
• Provide Microsoft Dynamics 365 (MSD 365) administrative support by processing transactions, maintaining accurate records, and assisting users with routine system activities.
• Gather, consolidate, validate, and analyse sales information to produce accurate daily, weekly, and monthly sales reports that support decision-making.
• Prepare high-quality presentations, reports, dashboards, and business documentation for leadership meetings and operational reviews.
• Log, track, monitor, and follow up on customer complaints, ensuring timely resolution and effective communication with relevant stakeholders.
• Build and maintain effective working relationships with internal departments, customers, third-party service providers, and external stakeholders to support operational effectiveness.
• Maintain accurate filing systems, confidential records, and documentation while ensuring compliance with CCBSA policies, procedures, and governance requirements.

Functional Capabilities:

• Executive & Administrative Support
• Calendar & Meeting Coordination
• Support Sales Administration
• Sales Reporting & Data Management
• Presentation Preparation
• Customer Complaint Administration
• Internal & Third-Party Stakeholder Coordination
• Document & Records Management
• Communication & Office Coordination.

Skills, Experience & Education    
Skills:

• Excellent MS Office proficiency (Excel, Word, PowerPoint, Outlook)
• MSD 365 user proficiency
• Strong planning and organisational skills
• High attention to detail and accuracy
• Excellent written and verbal communication skills
• Strong analytical and reporting skills
• Relationship management and customer service orientation
• Ability to manage confidential information
• Time management and prioritisation
• Problem-solving and initiative

Experience:

• 3 years' secretarial, executive assistant, or administrative support experience.
• Experience supporting senior managers in a fast-paced commercial or FMCG environment.
• Experience working with Microsoft Dynamics 365 (or a similar ERP system) and the Microsoft Office Suite.
• Experience preparing reports, presentations, and business correspondence.
• Experience coordinating meetings, travel arrangements, and stakeholder communication.

Qualifications:

• Matric with Mathematics or Accounting.
• Certificate or Diploma in Office Administration, Secretarial Studies, Business Administration or related field.

General    
Behaviours:

• Excellent commercial and learning agility - quickly grasp new tools, systems, and product knowledge
• Driven to grow and advance - with strong alignment to CCBSA values
• Customer-centric in mindset and action
• Embraces feedback and change with a proactive attitude
• Values teamwork, accountability, and cross-functional collaboration

Competencies:

• Passion for field execution (enjoys being in-trade, not office-based)
• Sales acumen (basic math, stock management, profit conversations)
• Digitally enabled (confident with apps, systems, online tools)
• Curiosity & insight-driven (asks questions, observes customer behaviour)
• Relationship building (customer trust, sustainable relationships)
• Adaptability & problem solving (handles pressure, learns fast)

Deadline:29th July,2026