Section Manager Communication Operations at Anglo American

Job Description

• Responsible for the management of all operational communication – internal and external, as well as brand compliance – for the Amandelbult Complex.

Your day-to-day duties will include:

Safety & Health

• Take personal responsibility for safety of self and others to ensure zero harm and elimination of fatalities
• Consistently apply Safety & Health principles in all team interactions and take personal responsibility for safety of self and others to ensure zero harm and elimination of fatalities
• Identify specific risks within working area and adhere to discipline-specific plans/system to avoid these risks

Performance & Delivery

Operational Planning:

• Develop and implement operational strategies and an integrated communication plan for the complex aligned to the AAP and AA plc business strategies

Work Management

• Implement an Operating Model communication plan (with support from the project communication lead) for the complex and embed OM communications in the operation
• Support the leadership team and line management in executing their communication responsibilities
• Partner with Corporate Communications to support Platinum and Group initiatives
• Gather, prepare, and gain approval of content for our channels such as Engage, newsletters, community newspapers, Eureka, website, etc.
• Ensuring deadlines are met for our regular employee publications e.g. community newspapers, Pulse newsletter, etc.
• Review all internal and external publications to ensure consistency of message and quality of output
• Overall responsibility for Operation’s content on the Engage app, and driving employee take-up and engagement on the app
• Regular updates on the Engage app to ensure content is up-to-date, relevant and engaging
• Identify issues impacting the operation and develop communication interventions as required (e.g., safety campaigns)
• Responsiveness to senior management requests and relevance of advice and approach provided
• Awareness of company strategy and actions amongst employees (e.g. employee surveys and communicating results)
• Do environmental scanning and analysis and guide Corporate Communication on operational risks and issues that may require an integrated response
• Responsiveness to operational requests for support for Social Performance and other teams within the business in their engagement efforts
• Coordinates crisis communication on site and work closely together with corporate communication to support them in responding to media queries and requests
• As the custodian of the Anglo-American brand, takes responsibility and ownership to ensure compliance across the Complex
• Support the HOD team in the delivery of communications to all employees and manage internal and external events as and when required

This role is in the CA & SI department at a band 6 level reporting to the Corporate Affairs & Sustainable Impact Manager, with a dotted reporting line to the Head of Communications

Qualifications

Qualifications and experience:

• Degree / Diploma in Communications, Journalism
• Postgraduate qualification (advantage)
• 3 years’ experience in leading and supporting the delivery of effective communications strategies
• Experience in the development and implementation of integrated communication plans in a complex environment
• Mining industry experience (advantage)
• Proven experience of interfacing with and influencing colleagues and senior management
• Experience of newspaper/newsletter publishing
• Experience in managing digital channels and drive audience engagement

Technical skills:

• Excellent writing skills
• Advanced English language skills
• Deadline-driven
• Excellent research and interviewing skills
• Brand management
• Strong understanding of communication channels and how they operate
• Ability to build and maintain effective local stakeholder networks internally and externally