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As a manufacturer or retailer, knowing your customers and how to satisfy their needs is your top priority. But the consumer and shopper landscape is more competitive than ever. In fact, at IRI we believe we are seeing the biggest change in consumer buying since the invention of the car. People are changing how they shop, where they shop and when they shop. ...
About the Role
The Senior Account Executive works closely with the Account Manager in managing the overall client relationship as well the day to day running of the account. The Senior Account Executive is constantly looking for opportunities to add value to the client/s’ business through the data that we provide and is seen as a trusted advisor. Internally, the Senior Account Executive builds strong relationships within the organization, is extremely agile, able to juggle multiple work streams, whilst supporting the more junior members of the team.
Responsibilities
The Senior Account Executive is required to
1. Manage client relationships by maintaining a professional working relationship with key client contacts and is an ambassador for the IRI brand at all times
2. Is proficient in all IRI solutions and spots opportunities where these can add value
3. Drives awareness of relevant solutions across the client organization
4. Manages the presentation briefing process with clients - able to extract briefs from client at various levels of seniority and is able manage expectations around deadlines and scope of work
5. Leads, participates and manages storyboarding sessions internally
6. Guides the development of the presentation by scheduling regular touch bases with various team members, thereby ensuring the quality of output is consistent and on brief
7. Mentor and develops the analytics skills of the more junior members of the team in a constructive manner
8. Provides relevant stimulus from external sources to broaden the knowledge of the team and add value to presentations
9. Manages the presentation delivery process with client – finalise check-in, manage diaries, ensures rooms and equipment is booked
10. Presents confidently and engages in meaningful discussions with clients at various levels of seniority during the presentations – able to handle both strategic and tactical discussions as required
11. Deals with follow-up requests on past presentations and ensures that these are delivered to clients
12. Manages the monthly/ quarterly delivery process – ensuring that the databases and reports are accurate and delivered on time
13. Manages the data delivery process with the necessary internal stakeholders through clear communication in order to resolve issues and supporting juniors when needed
14. Builds strong relationships with internal stakeholders
Experience
An exciting opportunity exists for a Senior Account Executive to join our commercial team. We are looking for someone that is intellectually curious, able to weave compelling stories and powerful dynamic visualisations and that can deliver ground-breaking outcomes for us and our clients.
Preferred Qualifications:
Work Experience
EE Declaration
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.
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