Senior Account Manager - Mining Solutions at BASF

RESPONSIBILITIES

• Ensure personal compliance with EHS standards, prioritizing safety in all daily activities
• Meet or exceed sales targets for the solvent extraction and flotation segment, driving growth and profitability
• Develop and expand sales with existing customers while actively seeking new business opportunities
• Manage the supply of products to customers, utilizing accurate monthly forecasting and effective communication with the Supply Chain team
• Maintain local stock management, proactively addressing dysfunctional stock to ensure optimal inventory levels
• Monitor working capital impacts and targets, including overdue accounts, credit management, credit blocks, storage, and DSO (Days Sales Outstanding)
• Generate and upload customer reports in Salesforce, recording all visits, opportunities, and contacts to foster effective team communication
• Maintain accurate and comprehensive customer pricing in the PMM Light system
• Promote cross-selling initiatives across different business units and market segments within the mining and mineral processing industry
• Collaborate closely with the Contract Manager and Regional Sales Manager to align customer contract content and negotiate favorable terms
• Manage assigned key accounts, BASF partners, and distributors to ensure customer satisfaction and drive sales growth
• Provide support and mentoring to aid in the development of technical competencies within the organization
• Mentor and coach sales team members, identifying training needs and supporting development plans
• Stay up-to-date on industry trends and technological developments

QUALIFICATIONS

• University degree in Chemistry, Metallurgy, Chemical/Mining Engineering, or related field; MBA is a plus
• Minimum of 10 years sales experience with the focus to the mining sector and or other related industries
• Demonstrated ability and willingness to provide guidance, coaching, and training to junior team members
• Proficiency in PMM, Salesforce, and MS Office 
• Strong commercial skills and experience in selling Mining Solutions, particularly in solvent extraction and flotation
• Excellent organizational, communication, and networking skills
• Self-driven with a customer-focus mindset
• Fluency in English is required, and Chinese language skills are advantageous