Career Opportunities at TotalEnergies

Candidate Profile

• Diploma in Financial Management 1 to 3 years related experience in Oil or comparable industry required. 
• Good knowledge of systems (SAP /Ms Office Packages / Web Based Systems) 
• Good communication skills ( both verbal and written)

Activities

• Responsible and Accountable to provide end to end Administration processes on the Card and Mobility Offering relating to both Customers and Dealers 
•  To ensure Customer and Dealer cards are well maintained in creation , printing ,blacklisting and renewals , whilst following the internal and Group procedure 
•  To investigate and resolve queries daily raised by Customers and Dealers To investigate and capture manual transactions performed by TotalEnergies Card Merchant’s within 24 business- hours. 
• To analyse daily the Card anomaly reports and communicate issues to Customers to ensure successful systematic transactions. 
• To effectively manage daily the cash accounts and provide customers with balances. 
• To investigate errors and missing receipts on card balances and to ensure transactions are correctly sequenced , thereby ensuring Priority Control 2 (Trial balance) is well maintained as per procedure.
• To ensure good record keeping of requests by customers ( cards – new /hot listing , instructions of limit movements )
• To ensure clients card records are validated and kept up to date – quarterly reviews with clients. 
• To accurately calculate ,capture and publish the monthly Card pricing on the Tomcard Systems as per internal procedure. 
• To assist Customers and Dealers with the Card processes , systems , administration , reports and product knowledge
• To provide daily support to the Card Sales Representative as per allocated areas 
• To investigate Bank EFT queries raised by TotalEnergies Dealers and efficiently manage the resolution between Bank and Dealer / Customer 
• To submit weekly and monthly KPIs on activities within area of control to Management 
• To provide support with Projects related to all EFT and Card and Mobility offerings, developments or enhancements when required

HSEQ 

• To effectively manage and minimise HSE risk within area of responsibility by ensuring. 
• Compliance with all HSE Policies, rules, guideline, and legal requirements 
•  Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies 
• That HSE competency requirements are identified & enforced within area of responsibility

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Candidate Profile

• Educational background in business continuity or a related field. 
• Matric qualification, IT certification, and/or Diploma in Information Technology.
• 3 – 5 years of relevant experience.
• Practical experience in the field of business continuity or IT operations with specific emphasis on backup management and IT automation monitoring (including SAP production).
• Knowledge of relevant SAP systems.
• Good communication and teamwork abilities.
• Strong analytical and problem-solving skills.
• Proactive, dedicated, resourceful and able to perform well under pressure.
• Good understanding of all aspects of the business processes, key competencies include strong communication skills – with the ability to effectively communicate in a technical and non-technical manner.
• Attention to detail and strong focus to deliver on SLA’s agreed with business. 
• Strong drive to excel professionally..

Activities

Backup Management

• To implement plans to ensure the successful backup of Windows Servers.
• To perform daily monitoring of backup status and communication at the weekly OPS meetings (includes daily copy of backup to Disaster Recovery site).
• To ensure ongoing enhancement of the backup maintenance plans and documentation.

• To report KPI’s related to backups. 
• To manage backup related incidents (hardware and software) and escalation to related IS employees/responsible vendors and/or remote sites for resolution.
• To manage storage of backup media – internally and with external partners.
• To proactively manage the status of backup media with all parties as applicable (including external) and recommend the procurement of a new media timorously.
• To effectively communicate regarding backup incidents.
• To restore files/folders as requested by business users or technical team once the ticket has been logged (this includes the disaster recovery at DR site).

Monitoring, Ticket logging and Incident resolution.

• Define and implement day-to-day routines for SAP interface monitoring and reporting of incidents (either backups or SAP chains).
• To monitor as per defined schedules, the status of the environment using the necessary transactions and/or software (SAP, Control-M, XFB tool). Critical interfaces are also being monitored every weekends.
•  Achieve the agreed performance levels in line with Business needs and Supplier SLA’s.
• On identification/detection of an issue, always responsible for initial troubleshooting and diagnostics. Escalate to relevant technical teams if beyond our control and monitor the status of an incident until resolution. Ensure communication of incident status is conveyed to management as well as business area that has been impacted.
• Addressing the issues and malfunction experienced with backups and/or scheduled interfaces.
• Take a lead on related incidents including logging calls with relevant parties, until successful resolution (ticket closure). Frequent communication, reporting, and escalations if applicable.
• SNOW ticket logging and management – follow up with relevant technical teams for quicker resolutions.
• Know and follow up on status – enforce SLA’s related to requests with DSI and external vendors, including escalation of blocking points.
• Ticket escalations to concerned parties (including but not limited to line manager, IS Manager and other key stakeholders as applicable).
• To record all incidents that has impact on business (including network connectivity/disconnection, application downtime, server maintenance and operation, etc.). Ensure the trends can be identified and the information related to specific incidents can be easily recalled.
• Report and provide REX relating to incidents experienced, as applicable.
• Report monthly KPI’s as defined and agreed (incident, impact, trends, identified KPI’s).
• To ensure successful sending of pricing files during price change.
• To re-run interfaces/scripts in case of failure.

Application Management 

• Responsible for managing and supporting applications such as DocuSign eSignature, SAP FIORI, SAP GRC requests, WorkSpace + Digital P@ss Secured Authentication, Optima, My eProc, etc.
• Access management and authorizations – user creation, SAP transactions (role assignments), password resets, GR reassignments, delegation implementation, terminations, etc.
• Effectively manage applications to ensure the business ability to maintain essential operations during and after disruptions. 

Relationship Management.

• Coordinate with key stakeholders (internal and external), ensure good relationships are maintained, ensure that Local and Group meet established continuity and requirements.
• Build strong relationships with TMSA staff members and senior management (Local and Group), suppliers, and other stakeholders as applicable, and that communication platforms are open to ensure timeous receipt of relevant information. HSSE To effectively manage and minimize HSE risk within the area of responsibility by ensuring: 
• Compliance with all HSE Policies, rules, guidelines and legal requirements.
•  Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies that HSE competency requirements are identified & enforced within the area of responsibility.

HSSE

To effectively manage and minimize HSE risk within the area of responsibility by ensuring: 

• Compliance with all HSE Policies, rules, guidelines and legal requirements. 
• Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies that HSE competency requirements are identified & enforced within the area of responsibility. 

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Candidate Profile

• Tertiary qualification in Marketing or related Business degree / diploma
• 2-3 Years practical experience in event management 
• Excellent interpersonal skills 
• Mature and professional approach when dealing with external service providers 
• Strong problem solving ability 
• Good negotiation skills 
• Attention to detail 
• Computer Skills 
• Customer service excellence

Activities

Sponsorship responsibilities 

• To support the Events and Sponsorship Manager in the formulation of a robust Sponsorships and Ambassador activation and management in line with the overall Corporate Communications and Marketing objectives. 
• Coordinate internal sponsorship-based events including drafting & launching of internal sponsorship policy 
• Work closely with internal teams to plan activations/activities and manages brand ambassador(s) contracts and also serve as the point of contact between sponsors and the organization. 
• Manage partner and sponsor relations to ensure all needs are attended to and to explore improvements to sponsorship agreements. 
• Collaborate with digital & web Coordinator on development & management of KPIs for brand ambassador(s) 
• Track performance and report of all sponsorships (internal & external) 

Events 

• To arrange and co-ordinate of all marketing events for all channels of trade. This include all aspects of the event including invitations, RSVP’s, venue sourcing and inspections as well as all logistical arrangements and all communication between total and stakeholders ie dealers, commercial customers etc. 
• To arrange and co-ordinate all internal events for the company ie soap boxes, golf days and hospitality suites 
• To conduct pre-event inspections to ensure suitability of venues 
• To conduct post-event analysis / post mortems to establish whether anything should be changed or improved in future 
• To ensure that all events are organized within the allocated budget 
• Administrative functions for the marketing events division. 

HSSE

•  To effectively manage and minimise HSE risk within area of responsibility by ensuring:
• Compliance with all HSE Policies, rules, guideline and legal requirements 
• Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies 
• That HSE competency requirements are identified & enforced within area of responsibility

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Candidate Profile

• Business Degree and at least 5 years of relevant experience gained in a petrochemical sales environment. 
• Understanding of TMSA Network and supporting function business models and processes.
• Previous experience in business and/or sales pipeline development would be advantageous 
• A project background and the ability to work with project management tools would be advantageous 
• Previous experience within the Lubricants and LPG fields would be advantageous 
• Demonstrated skill in working across multiple business divisions/departments to ensure the successful delivery of projects  
• Knowledge and deep entrenchment of TotalEnergies ambitions and values as well as roadmaps, including TMSA’s policies and procedures 
• People Management & Communication Skills. 

Activities

The Lubes and LPG coordinator manages the implementation of the Lubricants and LPG Strategy and key initiatives on behalf of the Retail Sales division: 

• This role reports directly to the Retail National Sales Manager and plays a key role in ensuring that the Lubricants and LPG strategies developed by the respective divisions overseeing these business streams are implemented successfully within the Retail environment. • Lubricants and LPG are seen as key focus areas for developing additional revenue streams for both TMSA Retail and the Dealers.
• Role will be responsible for the financial performance of the Lubricants and LPG business within Retail with focus on both Volume and GMVC contribution; Assist the Retail National Sales Manager to ensure that RSM’s are taking responsibility for Lubricants and LPG sales in their respective geographic areas. 
• Provide daily/monthly business performance analysis for Lubricants and LPG to address underperforming sites and put in place corrective actions together with the RSM and TM. 
• Key aspect of the role is to Manage the inter-departmental relationships with TMSA Lubricants division and the TMSA Gas division through regular steering committees and ongoing interaction with the respective management and sale teams. The individual in the role will act as the co-ordinator for the steering committees and oversee the meetings. 
• Role requires 40% of time to be spent in the field at Retail site level ensuring that the business requirements are being implemented; Individual to work closely with the Regional Sales Managers (RSM’s) and Territory Managers (TM’s) to track and report on performance by site versus the agreed objectives. 
• Attend RSM team meetings at least once per month to ensure that Lubricants and LPG business related topics are discussed and feedback provided on performance versus KPI’s. 
• Work with the TM’s to ensure that every retail site in the network is selling TotalEnergies Lubricants as per their contractual requirements – tracking of Fuel/Lubricant ratio per site to determine specific areas of focus and intervention. 
• Ensure every retail site is adhering to the Lubricants planogram; Assist TM’s to determine the optimal Lubricant product offering per site based on area specific environmental and LSM factors; Work with the Lubricants division to develop the required training requirements per region to support the retail site staff in developing Lubricant product knowledge. 
• Provide guidance to Dealers on recommended Lubricants and LPG selling prices through regular market assessment’s, product and site benchmarking vs competitors and by understanding the Dealers profitability at site level; This activity to be done in conjunction with the TMSA Lubricants and Gas divisions. 
• Work with the TM’s to ensure that every site that has the authorization to market gas is only selling TotalEnergies approved and branded gas cylinders – assist the TM in addressing non-compliant dealers through the agreed contractual process. 
• Develop a pipeline of potential Retail sites that are positioned to market gas and work with the TMSA Gas team to bring these sites on board – onboarding of new sites to be aligned with the agreed business development KPI’s for the segment; Project manage the process for bringing new sites on board including site readiness, required site certification, supply processes in place, HSE requirements in place, localized marketing plan, pricing recommendations etc 
• Act as the key liaison with TMSA Gas division to identify and address any supply chain issues impacting performance at retail site level; Provide input on areas of improvement and ensure appointed Resellers that supply the retail sites are adhering to supply and stock management committments 
• Assist TMSA Gas division with the identification of potential Gas resellers within the Retail network. 
• Assist TMSA Lubricants division with the identification of potential Lubricants resellers within the Retail network in line with the Distributor Management System (DMS); Once established, support Lubricant Resellers on customer identification, pricing and product strategies and basic technical support requirements. 
• Work with the Lubricants and Retail divisions marketing teams to develop marketing and promotional campaigns specific to the Retail Network. Ensure that post campaign reviews are completed to evaluate success and to assist in developing future campaigns; Provide input into proposed Retail Lubricant incentive programmes to support volume growth at site level. 
• Assist in the process of developing a 3 monthly national Sale Forecast on Gas Cylinders taking into account all individual site requirements to support TMSA Gas in ensuring an uninterrupted supply and to manage stock levels at the appointed resellers.
• Become a key user on SALSA to ensure the effective management and tracking of the Lubricants and LPG business streams within retail. 
• Act as the key point of contact for the TotalEnergies group on any Retail related topics linked to Lubricants and LPG. 

HSSE:

• To effectively manage and minimize HSSE risk within area of responsibility by ensuring:
• Compliance with all HSSE Policies, rules, guideline and legal requirements; Including HACCP enforcement and monitoring 
• Promotion of safe working environment and positively contributing to the company HSSE KPIs and risk reduction strategies; 
• That HSE competency requirements are identified & enforced within area of responsibility. 

Governance

• To ensure effective risk management and internal control, including asset management, for area of responsibility.
• To ensure Procurement Policies and procedures are adhered to especially with regards to goods or services received, within specified sales region
• To ensure business rules for Asset Management are adhered to, the monthly AUC report is acted upon and the Asset survey is completed.

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Candidate Profile

• Appropriate tertiary qualification in sales / business management or administration 
• 4-6 years marketing and sales management experience in the oil industry or a comparable industry, 
• Exposure to analyzing and interpreting financial statements / results either in studies or work experience 
• Interacting with employees, customers, and government / parastatal organizations 
• Good sales management, negotiation and conflict resolution skills; good analytical and presentation skill. 
• Good knowledge and understanding of business and legal basics 
• Good knowledge and application of people management and interpersonal skills  
• Good knowledge and application of TMSA’s Code of Conduct / Ethics and Policies and Procedures  
• Computer literacy is a requirement (SAP), and SALSA)

Activities

The Key Accounts Specialist is the point of contact for the customer and handles the distribution of the brand/products or set of brands/products within assigned outlets. The sales representative is responsible for building and maintaining strong professional relationships with clients, ensuring visibility, achievement of sales targets and delivery of high quality customer service to the existing and potential clients. He/ she is also responsible for collection of receivables and is the key source of information for movement of goods/brand and as one of the responsibilities is to bring back market feedback. In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Agility, Empathy and Flexibility 

Main Responsibilities: 

• To ensure sales budgets are achieved for fuels and lubricants, and give input during budgeting process
• To nurture, maintain and manage good customer business relationships in the mining channel of trade 
• To effectively manage pricing, rebates and discount levels and ensure all costing associated with customers is accounted for 
• To ensure that under recoveries (e.g. transport, product returns, maintenance costs, etc.) are collected 
• To control the level of gross margin after variable expense (GMVE) per customer 
• To manage customer credit (resolve errors, perform reconciliation), and ensure customer service delivery 
• To conduct variance analysis / business reviews per customer, compare to budget and take corrective action where appropriate 
• To ensure proper stock management and sales forecasting 
• To monitor and control Fuel Management System suppliers and other suppliers to ensure that costs are managed 
• To compile monthly business review and KPI’s, including asset management 
• To effectively control contracts and administration to ensure contractual rights and obligations are honored

Asset & Stock Management : 

• Manage the Area’s operating expenditure and working capital through regular budget monitoring to ensure a reduction in costs to improve the profitability of the Company. 
• To ensure that all regulatory and TMSA requirements in respect of handling, storing and distributing our products are adhered to strictly and submissions are maintained

 Mining Strategy 

• To identify and collaborate on leads for Mining business opportunities with the Business Development Manager 
• To implement and execute promotions and marketing strategies / activities as directed to ensure marketing 
• To assist in controlling capital expenditure, commitments and liquidations in the sales area 
• Participate in developing sales and marketing strategies

HSEQ: 

• Manage the HSEQ and security of the Area to ensure constant adherence and compliance to the Company’s standards, any local by-laws and government legislation. This to minimize all risk pertaining to the company’s assets and stock, be an excellent corporate citizen remain operational and ensure the safety of all people.
• To effectively manage and minimize HSE risk within area of responsibility by ensuring: Compliance with all HSE Policies, rules, guideline and legal requirements
• Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies 
• That HSE competency requirements are identified & enforced within area of responsibility 

People : 

• To assist in developing, coaching and mentoring trainees / new sales staff to promote a positive working environment which will attract and retain skilled staff and increase productivity

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Candidate Profile

• Previous experience in Renewable Energy Independent Power Producers Programme (REIPPPP) Project Bidding, Award to Financial Close, Construction and Operations
• A bachelor’s degree in any discipline of Engineering is a recommendation
• Minimum of 10 years’ experience in HV works, and interacting with Eskom
• Knowledge of Eskom Main transmission system and substation construction
• Project Management Professional (PMP) or equivalent certification is preferred
• EPC background and experience is a firm requirement
• Project size experience to match the size of project at hand
• A minimum of 1 project construction completed
• Knowledge in grid code testing and compliance
• Be knowledgeable in international standards and “best practice” in relation to construction
• Familiar with the OHSACT
• Be knowledgeable on environmental legislation and good industry practice in relation to construction works
• IT proficiency MS Word, MS Excel or similar
• Be prepared to be site based during the construction period
• Driver’s license 

Activities

The HV Engineer is responsible for the technical implementation of the HV electrical works of the project, with specific focus on the HV electrical aspects. It includes, site consultations, site inspections and audits, preliminary electrical engineering design reviews and progress measurement against contractual schedules. This position will interact with the EPC team on a continuous basis. 

Specific responsibilities include:

• Having detailed knowledge of the Power Purchase Agreement, EPC Contract, O&M Agreement, and various Project Agreements/permits/consents and manage the stakeholders effectively in line with the contracts.
• Provide expert inputs with respect to HV work and Eskom requirements
• Organizing the integrated site team in order to supervise the EPC Contractor’s construction progress, quality of the works, including commissioning until COD (i.e. inspection witnessing, clearing punch list items, issuing mechanical completion certificates, turnover packages readiness, checking and implementing commissioning procedures.)
• Ensures the EPC Contractor’s compliance with all the site HSE rules and regulations at every stage of construction.
• Ensures the EPC Contractor’s compliance in executing of the works with the approved Method Statements/ Risk Analyses and regulations at every stage of construction.
• Acts as the first level of the Owners’ interface to Eskom
• Assists to all site meetings, progress and/or discipline technical meetings with EPC Contractor.
• Site HSE culture and Safety Walk down with EPC
• Monitors and check the EPC Contractors’ work across each discipline to ensure the timely delivery of the works.
• Provides the Engineering Manager and Project Director with the inputs for the monthly progress reports, relevant information to check EPC Contractor invoices.
• Verification of the site logbook managed by the EPC Contractor. Issue the Owner Engineer logbook.
• In cooperation with the Project Planner,
• Follow up of the actual progress versus planned values,
• Ensure that the critical activities are executed according to schedule, and look for opportunities to create margin within the critical path.
• Analyse the works and imposes optimizations towards the Contractor where possible
• Evaluate and approves all recovery plan of the delayed activities to secure the overall schedule
• Support the schedule engineer in drafting the progress reports towards Project Director 

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Candidate Profile

• Diploma in Transport / Fleet Management / Logistics or studying towards one.
•  Technical fleet knowledge
•  Must be able to work well under pressure in a highly stressful environment.
•  Strong HSEQ background
•  Strong communication skills / verbal and written
•  Routing and scheduling experience
•  Soft skills / time management and prioritising duties.
•  Minimum three years relevant experience.
•  Problem solving skills.
•   Ability to forecast demand and plan optimised delivery trips.
•  Must be computer literate in Ms Office Suite
•  Valid Driver’s Licence

Activities

To effectively optimize cylinder transport operations to reduce cost and inefficiencies through:

• Optimization of  transport delivery routes.
• Coordination of deliveries, including last-mile delivery management.
• Management of transport schedules.
• Communication with carriers to organize the movement of goods.
• Track goods movements in real time.
• Supervise returns in reverse logistics.
• Manage logistical problems, such as delays or vehicle breakdowns.
• Ensure compliance with PATROM and road safety regulations.
• Optimize transport costs while maintaining service quality, considering the company's push-pull strategy.
• Manage transport-related documents, such as invoices, rates and kilometer reports.
• Collaboration with other departments, such as sales, depot operations and  carriers.
• Resolution of unforeseen transport issues, such as breakdowns and transport staff absenteeism
• Maintaining records and reports on transport operations.
• Monitoring carriers' performance and evaluating their efficiency.
• Implement continuous improvement processes to optimize transport operations
• Monitor delivery KPI`s
• Monitor, manage and verify all other transport cost with all depots. (OT / Sleep Out / Staff Transport)
• Review and assist the OBC coordinator to improve and action all violations with transport service providers.

Context & Environment

• A complex LPG logistics network fuelled by supply interruption and demand changes due to seasonality and weather with  tough cost management environment.
• A high-pressure environment that requires ability to prioritise tasks and manage time effectively. Available after hours and weekends to respond to plan changes and emergency situations
• Three Regions ( Central, Coastal and Southern)
• Eight Depots located in major cities
• Customers located in remote areas
• Average distance per annum 18000km

Additional Information

HSEQ

    To effectively manage and minimize HSE risk within area of responsibility by ensuring:

• Compliance with all HSE Policies, rules, guideline and legal requirements 
• Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
• That HSE competency requirements are identified & enforced within area of responsibility
• Report at least One near miss or nonconformances per Month
• Ensure that black spots are clearly marked on mix telematics and communicated to route planners
• Conduct incident investigations and root cause investigations as and when they occur
• In the event of an accident / incident, manage the event and report as per the transport emergency plan.
• Conduct audits and inspections at least once a year
• Be part of the monthly transport HSEQ meetings
• Monitor the closeout of incidents, actions, and non-conformances within the allocated time in the area of responsibility.
• Ensure that fleet staff attend toolbox talks twice a week and keep record of the minute

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Candidate Profile

• A Diploma in Marketing / Sales, or relevant qualification with at least 3 years sales experience is essential 
• An understanding of the LPG Market as well as focussed attention on Customer Service
• Strong communication, negotiation & presentation skills
• Financial acumen

Activities

• Conduct regular market research of your sales area and report accordingly
• Achieve sales budgets and set objectives
• Giving sales presentations to a range of prospective clients and acquire potential clients at profitable levels.
• Maintain an up-to-date register of all company assets & client database using company internal tools.
• Provide excellent customer service and value through prompt attention and professionalism.
• Visiting clients and potential clients to evaluate needs or promote products and services
• Provide clear, correct, and timeous reporting on all aspects of his work and business in the sales area under his control.
• Prepare relevant feasibility studies for existing and new projects and follow the account opening to process to final stage
• Effective management of customer pricing notifications, changes as per MRGP monthly.
• To be sole liaison between Totalgaz and customers in your area
• Effective customer contract management
• Effective cylinder management in your area

Context & Environment

The position involves the selling of all products to the Consumer, Dealer and Retail sector of the markets.  
Interacts regularly with Regional Sales Manager, administrative and credit control staff, depot manager / staff and installations co-ordinators.

Additional Information

• Achieve sales budgets, margins and operate within the set Opex and Capex budgets as determined by management in consultation with Regional Sales Manager. 
• Work in conjunction with partners (i.e.TotalGaz Representatives and potential clients)