Latest Vacancies at Rubicon Energy & Automation

SKILLS & ABILITIES:

• Strong refrigeration, mechanical and electrical aptitude.
• Ability to work in both office and plant floor environments.
• Ability to work independently.
• Work well under pressure.
• Attention to detail is essential.
• Customer service mindset is a must.
• Strong focus on Quality and the importance of following procedures.
• Team player

Responsibilities & duties:

• Complete required service reports and communicate to relevant persons.
• Communicate/coordinate field service activities with customer and/or local Rubicon associated sales personnel.
• Installation, service and repair of refrigeration air conditioning, and all associated tasks thereof.
• Overall understanding of Rittal/Panel Mount Industrial Panel Coolers
• Good working knowledge of intercoolers and heat exchangers
• Provide telephonic technical support to customers.
• Promote Service Contracts through customer interactions and communication.
• Understand customer requirements and provide most cost-effective solution from Rubicon.
• Follow-up on Sales leads
• Grow the customer base for Services.
• Identify sales opportunities within customers plants.
• Grow sales and revenue for Services Department (SLAs, once-off services, parts and accessories.
• Process in-house evaluations and repairs of units returned by customers.
• Coordinate and work well with Service Partners
• Other duties as may be requested from time to time

Qualification & experience:

• Matric (Grade 12)
• Refrigeration qualification preferable
• Minimum 3 years’ experience in relevant field
• Working knowledge of refrigeration products is required.
• Experience using electrical meters and troubleshooting.
• Previous field service experience preferred.
• Possess a valid driver’s license and unrestricted ability to travel by air or ground to customer locations

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National Sales Manager responsibilities are to:

• Develop and execute strategic sales plans to achieve sales targets and expand market share in the Gauteng region.
• Identify potential customers and key decision-makers within the industrial automation industry and establish strong relationships to generate new business opportunities.
• Collaborate with the marketing team to develop effective promotional materials, campaigns, and strategies to support sales initiatives.
• Conduct market research to stay updated on industry trends, competitor activities, and customer needs, and provide feedback to the management team.
• Manage the sales process from prospecting and lead generation to negotiation and closing deals, ensuring timely follow-up and resolution of customer inquiries.
• Provide product demonstrations, presentations, and technical support to clients to showcase the features and benefits of Rubicon's automation products.
• Work closely with the distribution partners and internal teams to coordinate product availability, pricing, and delivery schedules, and ensure seamless customer experiences.
• Prepare sales forecasts, budgets, and reports on sales activities, performance metrics, and market trends for management review.
• Train and mentor sales representatives and support staff to enhance their product knowledge, sales skills, and customer service abilities.
• Represent Rubicon at industry events, trade shows, and networking functions to promote brand awareness and build professional relationships within the automation community.
• Develop and implement sales strategies to achieve sales targets and maximize revenue growth across all product portfolios.
• Establish and maintain strong relationships with key customers and partners to drive business development and enhance customer satisfaction.
• Collaborate with marketing and product portfolio management teams to develop effective sales collateral, promotional campaigns, and product training programs.
• Analyse market trends, competitor activities, and customer feedback to identify opportunities for growth and product enhancement.
• Ensure adherence to company policies, procedures, and ethical standards in all sales activities.
• Prepare and present regular sales reports, forecasts, and performance evaluations to senior management.
• Drive continuous improvement initiatives to streamline sales processes, enhance efficiency, and increase profitability.

Key Success measures:

• Achieve set sales targets for each Portfolio allocated to the Gauteng Region.
• Operate effectively within in a high performing, collaborative, productive team environment.
• Provide accurate and relevant market information to support decision making.
• Positive feedback from peers within the product, sales, marketing, finance, and supply chain teams, and the wider business stakeholders
• Improved Customer uptake and satisfaction
• Maintain focus primarily on the Product Portfolio’s while gaining key learnings and inputs in other areas and categories from time to time.

Role requirements are:

• Minimum Undergraduate degree in a relevant field. Bachelor’s degree in relevant field will be advantageous.
• Proven track record of successful sales management experience in the industrial automation sector, with at least 5 years in a senior leadership role.
• Strong leadership skills with the ability to inspire and motivate teams to achieve sales targets and exceed customer expectations.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and establish trust with internal and external stakeholders.
• Strategic thinker with analytical problem-solving abilities and a results-oriented mindset.
• Proficiency in CRM software, Microsoft Office suite, and other sales productivity tools.
• High performance sales management
• Familiar with CRM software and MS Office
• Able to analyse sales performance.
• Good customer relationship skills
• Strong communication skills (verbal and written)
• Excellent problem-solving skills.

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Sales Consultants Responsibilities:

• Integrate and align sales plans for assigned customers
• Prepare action plans for effective search of sales leads and prospects within assigned sales regions
• Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
• Perform B2B sales activities
• Strive to meet and exceed sales goals as assigned by the Division Head of Industrial Automation
• Schedule regular, in-person customer meetings (set targets to be met),
• Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly/weekly visits
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
• Collect and maintain information on the accounts, organization, budget, and preferences of current and potential customers; Be well versed in the customer’s problems and goals
• Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs.
• Maintain high customer satisfaction ratings that meet company standards
• Support customers with technical advice
• Create and maintain account plans for assigned customers and value opportunities
• Communicate sales or service opportunities and customer concerns or suggestions
• Identify, investigate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future
• Coordinate sales team to provide exemplary service to customers and work closely with other company departments to prevent and resolve issues in project designs, stores, or logistics
• Research sources for developing prospective customers for information to determine their potential
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
• Maintain records of customer communications and contact information as required through the relevant internal platforms (e.g. HubSpot; NetSuite)
• Prepare Quotes
• Attend and participate in trade shows, conferences, and other marketing events
• Maintain awareness of pertinent client information, payment performance; communicate and client information that may affect company decisions to appropriate departments as needed
• Communicate market requirements and market data with sales teams and managers
• In our environment, an excellent sales advisor is energetic and outgoing with excellent interpersonal skills. Our ideal candidates are able to acquire a thorough knowledge of the company’s products and pass that knowledge to customers with great enthusiasm and confidence.
• The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

Role requirements are:

Essential:

• At Minimum a Matric/NQF4 equivalent
• Engineering Qualification is highly advantageous
• Proven track record of 3-5 yrs as an External Sales Consultant in the relevant sector
• Effective verbal and written communication skills
• Own vehicle and valid driver's licence

Preferred:

• Engineering technical background an advantage

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Barista responsibilities are:

• Preparing coffee tailored to the client's preference.
• Clean and sanitize the equipment, work area, serving counter and surrounding area.
• Communicating with customers, taking orders and processing payments.
• Maintain a well-stocked coffee bar by taking inventory and requesting stock to be replenished timeously.
• Adhere to all safety regulations and quality controls.

Role requirements are:

• At Minimum a Matric/NQF4 equivalent.
• A minimum of 2-3 years working experience as a Barista.
• Physically fit and able to stand for long periods of time.
• Excellent verbal communication skills in English is essential.
• Able to work from 7am - 16h00, Monday to Friday.
• Preference will be given to candidates who live in and around Richmond Park, Milnerton.

Key personal attributes:

• Exceptional listening and communication skills.
• Friendly and engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to be part of a high-energy, efficient team in a fast-placed environment.
• Positive attitude

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Driver responsibilities are:

• Delivery of orders to customers
• Collecting stock from suppliers
• Ensure correct paperwork goes with goods for delivery / collections
• Checking of stock to ensure it is correct before delivery / collection
• Loading and unloading of stock on vehicle with delivery / collection
• Check vehicle on daily basis for cleanliness and or any damages or wear and tear problems
• Ensure vehicle licence is up to date and inform line manager when it is due for renewal
• Ad hoc duties as required in the stores.

Required:

• Minimum of Matric/NQF4
• 2-3y rs previous Working experience in a similar role
• Capable of lifting large heavy objects throughout the day with the loading and unloading of vehicles
• Valid unendorsed Code B driver's licence (essential)
• Good verbal communication skills in English and one other official South African language

Key personal attributes:

• Service focussed and responsive to internal and external customer requests.
• Excellent time management, organizational, and follow-through skills.
• Disciplined Approach by being Punctual, Strong Attendance Record.
• An ability to respond quickly and accurately to requests
• Self-motivated - Meet and exceed all that is required of you in your job.
• Energetic and physically fit.