Current Vacancies at Rola Motor Group

Job Advert Summary    

• We are seeking an experienced Vehicle Part Sales Consultant to join our team. The ideal candidate will be responsible for assisting customers with their vehicle parts needs by providing knowledgeable advice and exceptional customer service.

Salary structure:

• Basic monthly salary
• Provident fund & Medical aid benefits

Minimum Requirements    

• Min Grade 12
• Computer literate
• Valid Driver’s license
• Min 2 years’ experience as a Dealership Parts Sales Consultant (Toyota advantageous)
• Technical knowledge will be advantageous
• Strong numerical, analytical & negotiating skills
• Attention to detail & the ability to work under pressure
• Target driven & customer orientated
• Excellent verbal communication and selling skills

Duties and Responsibilities    

• Provide customers with excellent service to ensure return business
• Prospecting for new clients & building a long-term relationship with trade accounts
• Advise customers on parts & products available
• Ensure that processes regarding parts ordered are accurately captured, processed & invoiced on the Dealer Management System
• Reduce redundant stock by ensuring timeous returns on incorrect parts delivered
• Ensure sound housekeeping principles are being followed
• Upselling of products & assist sales team in product promotions
• Adhere to Dealer Standards

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Job Advert Summary    

• We are seeking a passionate and customer-focused individual to join our team as a Guest Experience Co-ordinator. In this role, you will be responsible for ensuring that every guest who interacts with our company receives exceptional service and enjoys a memorable experience. You will play a vital role in creating a positive and welcoming environment across the dealership and enthusiastically treating all customers as special guests.

Salary structure:

• Basic monthly salary
• Provident fund and medical aid benefits

Minimum Requirements    

• Hospitality/Consumer Studies qualification advantageous
• Min 2 years previous experience in a customer service or hospitality role preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and the ability to remain calm under pressure.
• Detail-oriented with a focus on delivering high-quality service.

Duties and Responsibilities    

• Greet guests warmly and provide assistance as needed.
• Handle enquiries and provide accurate information about our products, services, and facilities.
• Respond promptly to guest complaints or concerns, resolving issues to their satisfaction.
• Coordinate with other departments to ensure seamless guest experiences.
• Maintain cleanliness and organisation in guest areas.
• Collect and analyse guest feedback to identify areas for improvement and implement strategies to enhance the guest experience.
• Collaborate with marketing and sales teams to promote special events, offers, and promotions
• Provide assistance to sales team with administrative tasks as required

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Job Advert Summary    

• We are seeking an experienced HR Generalist to join our team for a 6 month maternity relief period.  You would play a pivotal role in supporting our employees and driving HR initiatives. The ideal candidate will have a strong background in various HR functions, including recruitment, employee relations, performance management, training and development, and HR administration.

Please note that this is a Temporary 6 month Office-based Position

Minimum Requirements    

• Advanced Diploma/Degree in Human Resources, or related field.
• Proven experience as an HR Generalist or similar role (Motor Industry experience preferable)
• In-depth knowledge of HR principles, practices, and regulations.
• Strong communication and interpersonal skills, with the ability to build rapport and establish effective working relationships at all levels 
• Excellent problem-solving and conflict-resolution abilities.
• Proficiency in MS Office Suite.
• Sage People experience advantageous
• Strong attention to detail and accuracy 
• Excellent organisational and time management skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A positive and collaborative attitude with a willingness to take on new tasks.

Duties and Responsibilities    

• Provide guidance and support to managers and employees on HR policies, procedures, and best practices.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.
• Coordinate and deliver training sessions on various HR topics, such as harassment prevention, leadership development, and performance management.
• Assist with recruitment & selection process by conducting interviews and reference checks
• Conducting exit interviews
• Assist with HR projects and initiatives, such as employee engagement surveys, policy updates, and diversity initiatives.
• Assist with employment equity monthly maintenance and annual reporting
• Collaborate with team members to ensure compliance with company policies and relevant employment laws.
• Keep abreast of changes in employment laws and regulations to ensure compliance.

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Job Advert Summary    

• We are currently seeking a talented and enthusiastic Vehicle Salesperson to join our team and contribute to our continued success. As a Sales Consultant at Rola Ford Bredasdorp you will be responsible for engaging with customers, understanding their needs, and guiding them through the sales process. You will have the opportunity to work with a wide range of customers and showcase the latest vehicles from our top brands.

If you are passionate about cars, have excellent communication skills, and are motivated to succeed, we invite you to apply for this exciting role.

Salary Structure:

• Basic Monthly Salary
• Incentive and Commission Structure
• Company Vehicle
• Provident Fund and Medical Aid Benefits

Minimum Requirements    

• Previous vehicle sales experience ESSENTIAL
• Minimum Grade 12
• Computer literate and skilled in MS Office
• Valid Driver’s License
• Strong interpersonal and negotiation skills
• High level of motivation, initiative and integrity

Duties and Responsibilities    

• Network and build relationships within the motor industry
• Drive sales to achieve and exceed monthly sales targets
• Target new customers and business opportunities to aid portfolio growth
• Managing of sales process to ensure CSI
• Manage customer relationships, and deliver an efficient and effective service to both internal and external clients at all times
• Adhere to Dealer Standards and work within prescribed work processes