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We are a dynamic health care company that has shown extraordinary growth in the industry with exciting plans for the future. As ambassadors of the Intercare brand, everything we do is guided by our vision of creating a great healthcare experience altogether. Our shared values of Compassion, Patient First, Innovation, Integrity, and Excellence not only def...
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DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
go to method of application »
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
go to method of application »
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
At Intercare, medical receptionists help create an environment and culture that enables us to fulfil our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfil this role and rise to the challenge. As a receptionist you will provide quality customer service aligned with the overall business strategy and fulfil administrative and assistant functions. If you’re a passionate self-starter, this position is a great opportunity for you.
Intercare Silverlakes Medical and Dental Centre situated in Silverlakes, Pretoria East seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.
CRITICAL OUTPUTS
- Coordinate and schedule doctors training and meeting with pharmaceutical companies.
- Schedule standard and referral appointments for patients according to established procedures.
- Direct all customers to the appropriate location, services and appropriate professional.
- Ensure that the reception area is always net and tidy.
- To refer all emergency cases to the nurse station without delay.
- Coordinate and manage patient flow in the medical waiting area.
- Manage the flow of patient files to and from professionals.
- Monitor the use of supplies and equipment.
REQUIREMENTS
- Minimum requirement: Grade 12
- Previous experience in medical practice environment essential.
- Computer proficiency (MS Office)
- Working knowledge of GoodX system will be advantageous.
go to method of application »
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
go to method of application »
ABOUT
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Compassion, Excellence and Innovation define what we believe and who we are.
Intercare Tygervalley Medical and Dental Centre situated in Cape Town seeks to recruit a Registered Nurse. The purpose of the position is to perform all nursing duties in accordance to the scope of practice as prescribed by the South African Nursing Council, while adhering to all facility policies and procedures.
CRITICAL OUTPUTS
- Assisting the Medical Practitioner in the pre-screening, treatment and care of patients
- Assist Medical Reception in the prioritizing of medical emergencies.
- Actively maintain stock management processes.
- Maintain emergency trolley in accordance with company policies and procedures.
- Ensure effective maintenance of schedule 5 and higher drug register according to DoH regulations
- Ensure that the disposal of Medical waste and human tissue is in accordance to OHS Regulations.
- Assume responsibility for the opening and lock-up of the branch.
- Effectively attend to customer complaints and escalate to Practice Manager where applicable.
REQUIREMENTS
- Grade 12
- Minimum Qualification: Diploma/Degree in nursing leading to qualification as Registered Nurse
- 2-3 years experience within a supervisory position advantageous
- Computer proficiency (MS Office) essential
- SANC Registration as Registered Nurse
Method of Application
Use the link(s) below to apply on company website.
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