Medical Receptionist - Silverlakes at Intercare Group South Africa

Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

At Intercare, medical receptionists help create an environment and culture that enables us to fulfil our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfil this role and rise to the challenge. As a receptionist you will provide quality customer service aligned with the overall business strategy and fulfil administrative and assistant functions. If you’re a passionate self-starter, this position is a great opportunity for you.

Intercare Silverlakes Medical and Dental Centre situated in Silverlakes, Pretoria East seeks to recruit for a Receptionist. The focus of this position is to provide professional customer service by facilitating the patient administration process.

CRITICAL OUTPUTS

• Coordinate and schedule doctors training and meeting with pharmaceutical companies.
• Schedule standard and referral appointments for patients according to established procedures.
• Direct all customers to the appropriate location, services and appropriate professional.
• Ensure that the reception area is always net and tidy.
• To refer all emergency cases to the nurse station without delay.
• Coordinate and manage patient flow in the medical waiting area.
• Manage the flow of patient files to and from professionals.
• Monitor the use of supplies and equipment.

REQUIREMENTS

• Minimum requirement: Grade 12
• Previous experience in medical practice environment essential.
• Computer proficiency (MS Office)
• Working knowledge of GoodX system will be advantageous.