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Tshipi é Ntle Manganese Mining Proprietary Limited is an independently operated and managed, black empowered manganese ore producer. Tshipi é Ntle means “beautiful steel” in the local Tswana language. Tshipi is not only the largest single manganese mine and exporter from South Africa but is also one of the five largest manganese ...
PURPOSE OF THE JOB
KEY PERFORMANCE AREAS
Implements, maintains and enhances electrical and instrumentation maintenance policies and processes in a manner that will ensure:
1. Highlighting of sub-standard performance, processes and systems.
2. Employees understanding their roles and being managed in a manner as to perform to the requirements of their roles.
3. Equipment being supplied, used and maintained in a manner supportive of the achievement of operational objective
MINIMUM QUALIFICATIONS REQUIRED
PREFERRED QUALIFICATION
MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED
LEGAL REQUIREMENTS
PURPOSE OF THE JOB
KEY PERFORMANCE AREAS
PREFERRED QUALIFICATION
MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED
PURPOSE OF THE JOB
Manages the laboratory function including the testing, evaluating and reporting of product quality in accordance with standard operating procedures and relevant regulations.
Monitors and reports on product quality and trends to ensure the delivery of customer requirement and achievement of mine targets.
KEY PERFORMANCE AREAS
Financial Perspective
1. Interprets the operational requirements of the Laboratory function and integrate financial needs to ensure the availability of financial resources.
2. Delivers and manages an annual budget that represents the best estimate of costs and supports the attainment of the organization and business unit’s financial objectives.
3. Allocates and monitors the utilization of allocated funds to enable the attainment of objectives.
4. Regularly reviews, monitors and appropriately responds to spend against budget.
5. Manages and reports expenditure according to financial procedure
1. Laboratory outputs and records are of a high quality.
2. . Ensures that equipment being supplied, used and maintained is done so in a manner supportive of the achievement of operational objectives.
3. Ensures the safe and correct storage, use and disposal of chemicals within the laboratory.
4. Monitors and validates the laboratory systems and reports to ensure the accuracy and quality of laboratory outputs.
5. Ensures compliance to sampling and analysis standards and adherence to industry norms and best practice.
6. . Manages the procurement of relevant suppliers for the laboratory in conjunction with relevant organizational procedures.
7. . Supervises and solves technical, operational, quality and environmental issues within SHEC guidelines and parameters.
8. Produces and monitors reports for marketing and sales purposes, by analysing information and trends.
People Perspective
1. Manages performance of direct reports ensuring agreement of annual goals, measuring performance against agreed goals and dealing with non-performance accordingly.
2. Talent management of direct reports, including career developments and paths for all staff and succession planning for key positions.
3. Ensures that the working environment contributes to improving staff morale and increased productivity
4. Coaches and mentors of direct reports.
5. Ensures a healthy and safe work environment for employees.
Customer Perspective
1. Manages customer expectations and requirements to deliver effective and efficient laboratory services to the business in line with company values and standards.
2. Takes ownership of customer complaints and uses technical knowledge and insight to resolve issues and problems accurately and timeously.
3. Drives customer satisfaction through the provision of laboratory services.
4. Builds and maintains key customer relationships including:
Stakeholder engagement and management:
1 Ensures that the needs of organizational stakeholders are prioritized and managed including:
2. Works with management and employees to discuss issues, coordinate activities, or resolve problems
MINIMUM QUALIFICATIONS REQUIRED
PREFERRED QUALIFICATION
MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED
Job Description:
Requirements:
PURPOSE OF THE JOB
KEY PERFORMANCE AREAS
Financial Perspective
Contributes to cost efficiencies:
1. Demonstrates budget and cost awareness and proactively identifies and implements cost saving initiative within the Training function.
2. Identifies and escalates potential risks that could result in increased costs.
3. Adheres to required operating standards to ensure that no penalties or costs are incurred within the Training function.
Training Co-ordination:
4. Manages the relationship with the outsourced technical training service provider.
5. Monitors quality of the outsourced training content and technical training schedule to ensure alignment with operational requirements.
6. Manages, plans and facilitates the on-boarding programme.
7. Compiles and submits reports (including the Workforce Skills Plan).
8. Manages and monitors training information and ensures that training information is updated and accessible.
9. Sources and manages training providers and other suppliers as required to support training requirements.
People Perspective
Personal Development:
1. Manages own performance in terms of agreed KPIs.
2. Identifies gaps in own development and works to master skills and competencies within own role to ensure personal development and performance.
Contribution to team:
1. Contributes to the attainment of team and organisational goals by demonstrating team commitment and collaboration.
2. Values and respects team members and others within the organisation.
3. Demonstrates inclusivity and values diversity.
4. Shares knowledge and best practice that will benefit the team.
Internal Customer relationship management:
1. Manages customer expectations and requirements to deliver effective and efficient Training services to the business in line with company values and standards.
2. Takes ownership of customer complaints and uses technical knowledge and insight to resolve issues and problems accurately and timeously.
3. Drives customer satisfaction through the provision of Training services and advice.
4. Builds and maintains key customer relationships including:
5. Drives customer centricity and service levels of the organisation through the delivery of Training service excellence.
Stakeholder engagement and management:
1. Negotiate with internal and external stakeholders to promote the business and service objectives of the company.
2. Ensures that the needs of organisational stakeholders are prioritised and managed including:
3. Works with management and employees to discuss issues, coordinate activities, or resolve problems.
MINIMUM QUALIFICATIONS REQUIRED
PREFERRED QUALIFICATION
MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED
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