Available Jobs at Empact Group

Purpose of the Role:
The incumbent will be responsible to provide commercial decision support across the business including providing accurate financial information to guide operations in their decision making on an operational level, with the responsibility of budgeting, forecasting, business planning and financial modelling. Furthermore, the incumbent will need to develop a work culture that fosters application competence, service excellence, customer focus and business process knowledge.

Education, Experience, Knowledge Skills required:

• Relevant Accounting Qualification (NQF6) including articles advantageous
• At least 3-5 years experience as a management accountant managing a large portfolio
• 2-3 years experience in a management capacity
• Ability to form close working relationships with business stakeholders - communicate effectively, gaining their trust and influencing them where necessary
• Strong business planning, budgeting, forecasting and financial modelling skills
• Ability to quickly analyse and manipulate large quantities of financial data from multiple sources, drawing out key matters of significance
• Ability to assess internal control environment, identify weaknesses and implement corrective actions
• Excellent communication and presentation skills (including power point)
• Strong MS Office Suite skills (Advanced Excel) and SAP Finance and Management Accounting modules

Functional Tasks:

• Planning, Budgeting and Forecasting
• Measure, analyse, report business performance and provide key inputs for the monthly reporting pack;
• Financial modelling and analysis of contract, sector, and regional profitability and establishing turnaround plans for the Empact division.
• Day to day management of the finance team
• Debtors and creditors management
• Management and performance of the complete month end process
• Site visits and performance of audits at sites including preparing audit reports and implementation of corrective actions
• Monitoring of internal control environment implementation of improvements where necessary
• Fleet management
• Ad hoc Financial tasks / projects

 Business Consulting and Partnership with:

• Procurement department with reporting, KPI Tracking, supplier increase sign-off and financial analysis,
• Function Heads, to understand their business drivers, commercial terms, and manage all financial performance and analysis
• Lead management through the annual forecasting, budget-setting and management process,

Service Management and Continuous Improvement:

• Drive and/or contribute to the achievement of P&D targets and key performance indicators, operational level agreements and service levels to stakeholders. 
• Continuously monitor and introduce areas for improvement by acquiring and providing feedback from/to the customers, and tracking performance statistics.

 Planning & Controlling:

• Manage costs within budget expenditure guidelines.

 People Management:

• Provide guidance, feedback and reinforcement to sector/regional team members regarding development needs and opportunities, and secure resources to support development efforts as it relates to finance processes.
• Oversee the training and development ensure competency in performing finance processing.

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The Main Purpose of the job

The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs.

 Education and Experience required:

• Grade 12
• Minimum 5 Years’ experience in cleaning and Health Care is compulsory
• A valid driver’s license
• Experience in highly commercial and sensitive markets is compulsory
• Project Management experience in cleaning would be an advantage

Knowledge and Skills:

• Knowledge of the relevant cleaning, hygiene, and pest sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically excel and word
• Proactive
• Professional
• Customer service skills
• Management skills
• Communication skills
• Ability to balance the budget and save on soft costs
• Ability to draft and extract reports
• Attention to detail

 Competencies required:

• Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

 Key areas of responsibility:

Employee Management

• Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
• Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
• Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
• Arrange counselling and effect wellness campaigns within each site
• Monitor and verify employee time schedules as per shift agreements
• Employees leave management
• Regularly communicate changes and general information to all employees per site

Industrial Relations Support

• Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
• Preparation of contingency plan for strikes and stay away.
• Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
• Adherence to company policy and procedure
• Manage Union relationships

Recruitment

• Efficiently source temporary employees in accordance with labour legislation and internal process and policy
• Ensure that employee head count on site is in line with the agreed head count costing
• Approval process to be followed when hiring new staff
• To ensure that staff members sign their engagement contract before they start work on site
• To ensure that all onboarding forms are submitted to payroll on time

Systems and Process

• Ensure that PRP hours are approved on time
• Adhere to on time salary payments

Site management

• Ensure that correct resources and employees are transported to site
• To carry out regular inspections
• To be responsible for the prompt attention to the communications book procedure.
• To attend certain regular meeting with clients, where minutes need to be taken.
• All problems to receive prompt action
• Usage of the AM tool for each site
• Audits and inspections
• Site inspections on regular basis
• Maintain overall client expenses on site

Business development

• Work with Contract managers to upsell clients
• Build and maintain client relationships
• Have an in-depth knowledge of business products and value proposition

Training & development

• Annual training for staff
• On the job training
• Statutory training for the staff
• Learnerships
• Talent and Incubation nuclease

Health & Safety

• Hazard Identification and Risk Assessments are completed
• Equipment is in good working order.
• Uniforms are sufficient and in good condition.
• Personal Protective Equipment is supplied as per site and scope hazards identified.
• Toolbox talks are done twice a week by the Contract Manager.
• Current Safety Data Sheets are available on chemicals used on site.
• Staff medicals where necessary are available.
• Waste Management Procedures are

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The Main Purpose of the job

The Executive Chef is responsible for planning and directing food preparation in kitchens in collaboration with the Sous Chefs and Team. This involves a large degree of managing other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. Proactive Management is the Key. The skills that the individual perform includes a range of duties including planning menus, training new staff, and recording inventory

Education and Experience required:

• Matric qualification is preferable.
• Professional Cookery
• 5-10 years of proven experience as Executive Chef
• Desirable overseeing more than one outlet
• Staff Compliment of over 50 to 100 employees
• Hospitality in Healthcare experience required

Other requirements:

• Own Car and Drivers Licence would be advantageous

Knowledge, Skills and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry-specific law
• Strong financial acumen, proven budgetary and food control practices
• Knowledge of Health, Safety and Environment processes and procedure

Key areas of responsibility:

Management of Food Preparation and Presentation:

• Directing food preparation in collaboration with the team and management.
• Taking responsibility for more technical elements of cuisine.
• Provides quality plates and meals, including in both design and taste.
• Responsible for the smooth running of both kitchen departments.
• Developing unique and appropriate menus with new or existing creations ensuring a variety and quality of the servings
• Timeous production of quality food at an optimal cost under hygienic conditions
• Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery
• Ensuring proper portion control is always managed.
• Supervising all food preparation daily

Management of Kitchen:

• Leadership of the Kitchens
• Managing the kitchen staff, schedule management, and handling disciplinary and HR issues.
• Being the voice of the kitchen when communicating with servers
• Maintaining the kitchen and all surrounding areas in conditions that meet the company standards and health regulations
• Ensure kitchen equipment is maintained and functioning at all times
• Ensure staff have required utensils
• Ensure all kitchen staff is wearing the correct uniform at all times

 Inventory and Costing Management:

• Identify ways to reduce spoilage/waste of infrequently used items.
• Assists with menu planning, inventory, and management of supplies.
• Monitoring inventory and only purchasing supplies and food from approved suppliers together with the office administrator and head chef
• Ensure stock levels are sufficient and new stock is ordered timeously following company procedure and providing relevant reports thereof.
• Daily Tiebacks conducted and signed off.
• Must have Knowledge and understanding of Budget Management

  Leadership:

• Have Leadership skills that will allow operations to run in case of absence.
• Ensure respectful communications with customers and suppliers when handling queries.
• Ensure good relationships and teamwork is maintained with staff and aid resolve queries.
• Ensure good relationships exist with suppliers, customers, intercompany departments, and related parties.
• The Head Chef leads a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques

 Human Capital Management:

• Conduct bi-annual performance reviews with staff members under your supervision
• Ensure staff morale is maintained and improved over time
• Identify, support, and raise staff training needs
• Execute staff disciplinary processes as per Company policy
• Determine required staff complement per shift to meet the demands of the business together with the admin department.

 Occupational Health and Safety:

• Responsible to enforce the Company’s OH&S policies and procedures daily.
• Experience in the ISO22000 management of a Kitchen
• Ensure staff is trained in all OH&S aspects and adheres to the requirements.
• Identify risk areas to ensure all OH&S regulations are adhered to
• Completing food hygiene documents to comply with the law and writing environmental health reports when necessary.

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Job Description:
Our company is seeking a motivated and skilled Telesales Representative to join our team. The ideal candidate will be responsible for promoting and selling our hygiene trade products and once-off services over the phone to potential clients. The role will involve identifying sales opportunities, prospecting new leads, arrange product demonstrations, and closing deals.

Key Responsibilities:

• Conducting outbound calls to generate new business leads and promote our hygiene trade products and 
•   once-off services
• Building strong relationships with current and potential clients and understanding their needs to offer
•   personalized solutions
• Demonstrating the benefits and features of our products effectively to drive sales
• Following up on leads and inquiries to convert them into sales opportunities
• Achieving and exceeding sales targets and KPIs set by the company
• Maintaining accurate records of sales activities and customer interactions in SC Portal
• Collaborating with the sales team and management to continuously improve sales strategies and processes
• Providing excellent customer service and support to build long-lasting relationships with clients

Requirements:

• Proven experience in telesales or internal sales, preferably in the hygiene cleaning industry
• Strong communication and negotiation skills
• Ability to confidently pitch products and overcome objections
• Excellent phone etiquette and customer service skills
• Goal-oriented with a track record of meeting or exceeding sales targets
• Self-motivated and able to work independently with minimal supervision
• Proficient in using CRM software and MS Office applications
• Knowledge of hygiene cleaning products and services is a plus

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The successful candidate will be responsible for ensuring that all maintenance activities in a facility are well-planned and executed in a timely and cost-efficient manner. They will work closely with other maintenance personnel as well as operations and engineering teams to schedule regular preventive maintenance, handle emergencies, and conduct inspections of equipment and systems. 

Minimum requirement:

• Proven experience in systems planning, project management, information Systems or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proficiency in project management tools and software.
• Strong organizational and planning skills
• Excellent communication and interpersonal skills
• Proficiency in using maintenance planning and scheduling software (CMMS)
• Good knowledge of safety regulations and industry standards
• Familiarity with maintenance equipment and supplies procurement processes
• Ability to analyse data and make informed decisions
• Strong problem-solving skills and technical background
• Strong report writing and presentation skills
• PMP certification is a plus.

Key Responsibilities:        

• Developing and managing detailed maintenance schedules ,work orders and 52 weeks plan
• Coordinating and scheduling all maintenance and project activities
• Ensuring that all maintenance work complies with safety regulations and industry standards.
• Maintaining accurate records of maintenance performed, equipment condition, and maintenance costs.
• Working with engineering and operations teams to plan and implement equipment modifications and upgrades.
• Administration and preparation for client PPM & Site maintenance Audits
• Quotation alignment tracker and registration of quotation on the CMMS in preparation
• Procuring necessary maintenance supplies and equipment
• Working with vendors and contractors as needed
• Participating in the development and implementation of maintenance policies, procedures, and best practices
• Asset registration and elimination on the CMMS
• Contractor management
• Material management and stock matrix administration
• Client catchup meeting adherence calendar management
• Alignment of the CMMS with IT support
• Issuing of the Reports for all the work completed and closed on the CMMS.