Hygiene And Cleaning Telesales at Empact Group

Job Description:
Our company is seeking a motivated and skilled Telesales Representative to join our team. The ideal candidate will be responsible for promoting and selling our hygiene trade products and once-off services over the phone to potential clients. The role will involve identifying sales opportunities, prospecting new leads, arrange product demonstrations, and closing deals.

Key Responsibilities:

• Conducting outbound calls to generate new business leads and promote our hygiene trade products and 
•   once-off services
• Building strong relationships with current and potential clients and understanding their needs to offer
•   personalized solutions
• Demonstrating the benefits and features of our products effectively to drive sales
• Following up on leads and inquiries to convert them into sales opportunities
• Achieving and exceeding sales targets and KPIs set by the company
• Maintaining accurate records of sales activities and customer interactions in SC Portal
• Collaborating with the sales team and management to continuously improve sales strategies and processes
• Providing excellent customer service and support to build long-lasting relationships with clients

Requirements:

• Proven experience in telesales or internal sales, preferably in the hygiene cleaning industry
• Strong communication and negotiation skills
• Ability to confidently pitch products and overcome objections
• Excellent phone etiquette and customer service skills
• Goal-oriented with a track record of meeting or exceeding sales targets
• Self-motivated and able to work independently with minimal supervision
• Proficient in using CRM software and MS Office applications
• Knowledge of hygiene cleaning products and services is a plus