Senior Administration Officer - Department of Student Affairs at University of Pretoria/Universiteit van Pretoria

RESPONSIBILITIES:

The successful candidates’ responsibilities will include, but are not limited to: 

Operational coordination and support student throughput:

• Operationalising the programme in line with ISFAP’s strategic guardrails and goals;
• Case managing ISFAP students, as required, to ensure students stay on track to graduate and are competitive for placement in graduate job opportunities;
• Facilitating student referrals to advising for retention and connect them with key programmes and University resources;
• Supporting on-campus laptop support provision with coordination with external vendors;

Academic, financial, wellness, and careers advising programme: 

• Supporting the implementation of a programme of academic, financial, wellness and careers advising and guided pathways for all ISFAP students;
• Ensuring information of all programme students on the programme’s scholarships management technology tool, is up to date;
• Maintaining data within the programme’s technology toolset to support outcomes and impact reporting;

Onboarding of ISFAP students:

• Conducting onboarding of ISFAP students to the programme;
• Supporting delivery of a communications strategy to drive brand recognition amongst the programme’s target audience;
• Managing and maintaining relationships with students to ensure programme buy-in;

Administrative support and reporting:

• Ensuring all administration, collection of documentation, coordination of payments for students, as well as coordination of documentation regarding the ordering and distribution of textbooks are conducted and completed;
• Quarterly capturing of academic performance and interventions;
• Compiling and submitting reports as required.

MINIMUM REQUIREMENTS:

• A three-year National Diploma;

A total three years’ experience in;

• Working with university students and/or young people;
• Administration and organisation, with high attention to detail.