Senior Administrative Assistant (3 Positions) at North West University

Job description

PURPOSE OF THE POSITION

• Providing administrative support to the Administration Manager of the accreditation office of the NWU

Key Responsibilities

Administrative Tasks

• Maintain BED accreditation database, collecting documentation in order to successfully accredit potential Landlords.
• Add new applications, remove cancelled facilities, and update personal information of Landlords.
• Confirm banking details of various landlords for correctness.
• Gather all required documentation and check for correctness.
• Manage accreditation mailbox to ensure all enquiries are answered in a timely manner and handling complaints in a courteous, professional manner.
• Assist with data capturing, performing basic reconciliations, and compiling reports.
• Ensuring the confidentiality and security of files and filing systems

Site Inspections

• Arrange for visits and inspections of Landlord properties as per application.
• Provide guidance to ensure all minimum requirements are met.
• Note all discrepancies and take necessary actions to remedy all problem areas.
• Exercise control over the loading of information onto database

Assisting other offices

• Assist the Bursary Office
• Verify information

General Office duties

• Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner
• Ensuring office supplies are maintained, including checking inventory and working with vendors to always ensure adequate levels of necessary supplies
• Operating copy equipment, fax machines, printers, or other equipment necessary
• Other general administrative duties.
• Ad Hoc Tasks
• Personal development

Minimum requirements

• Grade 12 (essential)
• Drivers Licence (essential)
• 5 Years’ experience in administrative position (essential)
• 5 years’ experience in computer competency, Microsoft office (word & excel) (essential)

Functional & Technical competencies

• A good language proficiency.
• The ability to form partnerships.
• Good verbal and written communication skills and basic computer skills in Groupwise and Excel.
• Ability to work with great attention to detail.
• People management skills

Behavioural Competencies:

• Should be able to work without supervision and prioritise tasks in changing environment.
• Should be able to work under pressure and have good time management
• Should be capable of effective communication (speaking & writing) and practising good judgement.
• Should be driven, accountable and capable of good client service.

Closing Date: 30th, June 2022