Senior Administrator: Payroll Administration at Old Mutual

Job Description

• Performs routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholders

Key Responsibilities:

Contribution Processing

• Receive, validate, and upload payroll contribution schedules from participating employers.
• Ensure all contributions are processed accurately within service level agreements (SLAs).
• Identify and resolve data discrepancies, missing members, or salary mismatches before system upload.
• Liaise with employers for corrections or outstanding data.

Reconciliation and Allocation

• Perform monthly reconciliations between contribution schedules, payment amounts, and fund records.
• Investigate and clear unallocated deposits promptly.
• Escalate unresolved or complex discrepancies to the Team Leader / Compliance & Reconciliation team.
• Maintain a complete audit trail of all reconciliations and communications.

Data Quality and Controls

• Conduct monthly quality assurance checks on processed data.
• Participate in process improvement initiatives to enhance accuracy and efficiency.
• Adhere to internal controls and maintain confidentiality of member data.

Support and Leadership

• Assist the Team Leader with workload management and reporting as required.
• Contribute to a positive, accountable, and high-performing team culture.

Key Skills/Experience/Knowledge

• Retirement Fund Payroll Experience essential
• Tertiary Qualification in Finance (advantageous) OR
• Previous experience in a financial/reconciliations role distinct advantage
• Finance knowledge (Suspense account knowledge advantageous)
• MS Excel (Intermediate)

Skills

• Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Microsoft Excel, Numerical Aptitude, Oral Communications, Payroll Processing, Report Review, Retirement Fund Administration

Competencies

• Directs Work
• Drives Results
• Ensures Accountability
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy

Education

• Bachelors Degree (B)  (Required)