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  • Posted: Feb 24, 2022
    Deadline: Not specified
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    CallForce has developed a sound reputation for providing outsourced people solutions that allow our clients to enjoy a number of operational and financial benefits. We combine our HR expertise with the knowledge of our client's enviroment to design, implement and manage outsourced people solutions, resulting in improved business performance for our cl...
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    Senior BPO Operations Manager

    About the job
    Senior BPO Operations Manager (CPT or JHB)

    • Manage multiple campaigns
    • Min 5 years contact centre operations management experience
    • Experience in BPO a strong advantage
    • Able to support day and/or night shifts on site
    • Strong grasp of contact centre analytics
    • Effective client interface, able to effectively deliver on stringent SLAs
    • Effective people management skills
    • Salary negotiable aligned to industry norms and experience

    Method of Application

    Interested and qualified? Go to CallForce on www.linkedin.com to apply

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