Senior Career Services Specialist at ADvTECH

Job Description

• Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support. 
• We are looking to appoint a Senior Career Services Specialist
• This position may be based at our Durban National Office or Cape Town National Office

Duties and Responsibilities:

Operational Support and Quality Assurance

• Provide guidance and day-to-day support to the Career Services Specialists (CSSs) and serve as the primary Career Services operational point of contact for campuses in the region.
• Oversee and ensure that the regional operational delivery of Career Services programmes and initiatives align with the national Career Services strategy.
• Monitor the effectiveness of Career Services programmes and initiatives and provide feedback to the Manager: Career Services
• Troubleshoot operational challenges in the region to ensure timely and effective resolution and escalate complex issues to the Manager: Career Services to ensure operational roadblocks do not disrupt the delivery of career support and planned initiatives.
• Oversee the regional rollout of Career Services career readiness programmes and initiatives, such as the ‘Your Career Roadmap Programme and the Industry Immersion Programme as well as student-facing Career Services events (e.g., Career Fairs, Industry Insights, Company Showcases, career readiness workshops), and the Industry Immersion Programme.
• Ensures equitable and quality assured regional Career Services initiatives, programmes, and events and alignment with the national Career Services strategy.

Stakeholder Management

• Work closely with Career Services Specialists to identify, build and strengthen partnerships and collaboration with Faculty.
• Work closely with the Career Services Specialists to identify, build and strengthen partnerships and collaboration with industry and employment partners
• Under the direction from the Manager: Career Services and Faculty Deans, the Senior Career Services Specialist will work closely with Career Services Specialists (CSSs) and campus faculty heads to ensure the successful development and execution of faculty-specific employability initiatives within the regions.
• Work closely with Career Services Specialists and faculty heads to engage industry partners, including graduate employers and secure their participation in employability initiatives, thereby enhancing student career readiness and industry exposure.
• Support Career Services Specialists in managing and leveraging employer and industry partnerships to provide access to student and graduate opportunities.
• Collaborate with Alumni Relations to integrate alumni into regional career initiatives.
• Liaise with the Marketing department to increase visibility for Career Services resulting in increased student awareness and engagement with Career Services.

Resource and Workshop Development

• Identifies resource and workshop material and resource needs
• Develops resource and workshop material and resources for national delivery by the Career Services Specialists
• In collaboration with faculty supports resource development and material for the Career Services Portal

Data, Reporting and Market Intelligence

• Consolidate the data from the regional Career Services Activity reports for contribution to the National Career Services internal reporting.
• Source and report on notable regional achievements for inclusion in national reports (e.g., the quarterly showcase) to amplify the brand and visibility of Career Services.
• Work with the Manager: Career Services to analyse student and employer engagement and feedback to identify student and employer needs.
• Feed relevant labour market intelligence and career development trends to the Manager: Career Services for program design and strategic decision-making.

Risk Management

• Identify risks affecting the regional delivery of Career Services’ offering and escalate them to the Manager: Career Services for strategic mitigation.
• Safeguard the consistent delivery of the Career Services programmes across all campuses in the region.

Competencies required:

• Strong interpersonal and communication skills
• Team leadership
• Organisational and project management skills
• Knowledge of career development practices and industry trends
• Stakeholder management
• Data analysis and reporting

Minimum Qualification:

• Bachelor’s degree in business, social science, industrial psychology, Education or related field.
• Honours/ Postgraduate Diploma in business, social science, industrial psychology, Education or related field would be advantageous. 

Minimum Work Experience Requirement:

• 3 years career development within Higher Education framework
• 2 years stakeholder management experience
• 2 years student engagement within Higher Education framework