Senior Catering Manager - JHB at Empact Group

Desirable education and experience:

•  Relevant Tertiary qualification in hospitality or the relevant experience in the industry
• At least 7 years’ experience in the same or similar position
• Senior Management experience within the catering sector would be advantageous
• Strong financial acumen
• Experience in highly commercial and sensitive markets
• Experience of working within budget guidelines to deliver results
• Experience in costing, budgets, forecasts and invoicing is advantageous
• Proven experience in managing successful teams in a unionised environment
• Driver’s License and own transport necessary

Knowledge, skills and competencies:

• Excellent knowledge of the catering environment ranging from fine dining to day to day staff dining
• Excellent knowledge of Health and Safety policies and processes relevant to the catering industry
• Must be able to work in a unionised environment
• Good knowledge of South African and Industry specific Labour Laws
• Excellent customer services skills-customer centric
• Excellent communication skills to deal with senior clients
• Results orientation-must be able to analyse financial information pertaining to the unit
• Driven, self-motivated individual who has the ability to work with little supervision
• Problem solving skills and ability to think on their feet
• Strong negotiation Skills

Key areas of responsibility:

• Manage daily operational issues relevant to the business
• Manage diverse team
• To ensure that the facility adheres to all requirements in line with statutory Health, Safety and Environmental policies
• Manage the catering service facility optimally in order to surpass client and customer expectations
• Attend all relevant meetings with client and management team and ensure communication to relevant parties
• Ensure staff is adequately trained and adhere to Empact and client processes and procedures
• Manage and monitor service level agreements and continuously strive to improve service offering