Senior Data Analyst at Nedbank

Job Purpose

• To analyse data to support Group Internal Audit (GIA) by providing a better understanding of the clients risk profile which enables GIA to conduct/ manage risk-based auditing across Nedbank Group.

Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys; NSS and Barrett etc).
• Participate and support corporate social responsibility initiatives for the achievement of business strategy.
• Identify opportunities to improve or enhance processes and productivity by recommending improvements to tools; policies and procedures to add value to Nedbank; as well as reward and recognition.
• Contribute to stakeholder satisfaction by listening tointernal and external clients and delivering on requests.
• Engage internal different departments in meetings and forums and suggest ways to benefit business Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
• Create and manage own career through guidance; counsellingand support of management; department and colleagues.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; applied within the workplace and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
• Minimise reputational risks to Nedbank by adhering to the collection processes and procedures.
• Ensure that stakeholder expectations are met or exceeded by adhering to all compliance training; acknowledgements; policies and performance standards.
• Continuous to process improvements by identifying ways of improvement and sharing the information with the relevant stakeholders.
• Update all payment mechanism detail by following trends of payment behaviour and method of payments made.
• Identify offline days and special campaigns (e.g. December; March and April) for bulk movements of debit orders by implementing the relevant processes and notifying clients of intentions.
• Monitor payment success by analysing trends; ensuring salary date alignment and correct payment method is loaded.
• Ensure that Zero Term; Small Balance; Direct Debits and Refunds processes are adhered to.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce: Accounting , Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• 18 months to 3 years experience in IT audit including data analysis or GCR/ACR/Projects