Senior Debtors Clerk - JHB at SMD Technologies

Job Purpose: The Debtors Clerk at SMD Technologies is responsible for overseeing the accounts receivable process, identifying overdue accounts, and proactively contacting customers to secure payments. This role plays a vital part in maintaining healthy cash flow and contributes to the financial stability of the company.

Key Roles and Responsibilities:

Accounts Receivable Management:

• Maintain accurate records of customer payments and outstanding balances.
• Identify overdue accounts and initiate collections procedures.
• Monitor accounts to ensure timely resolution of outstanding issues

Customer Communication:

• Initiate follow-up calls and correspondence with customers regarding outstanding invoices.
• Build and maintain positive relationships with customers while firmly addressing payment concerns.

Reporting:

• Prepare regular reports on accounts receivable status for management review.
• Provide insights and recommendations to enhance the debt collection process.

Collaboration:

• Collaborate effectively with internal teams to resolve customer payment issues.
• Communicate with external stakeholders, including clients and vendors, to facilitate payment resolution.

Educational and Experiential Traits:

• Bachelor’s degree in finance, Accounting, or a related field is preferred.
• 4 - 5 years of proven experience in accounts receivable or a similar finance role.
• Strong analytical skills to assess customer accounts and payment patterns.
• Exceptional attention to detail to maintain accurate financial records.
• Effective problem-solving abilities to address payment discrepancies.
• Willingness to learn and adapt to evolving financial processes.
• Deadline-driven with the ability to prioritize tasks in a fast-paced environment.
• Excellent communication skills with both internal and external stakeholders, fostering positive relationships.