Latest Vacancies at SMD Technologies

Vacancy Details

The HR Manager’s main responsibility is to head a company’s HR Department and fulfil its needs by retaining current employees, assisting with all employee queries, making sure the company complies with labour laws and oversee the overall happiness of staff.

HR Manager Duties

• Maintain an effective HR department
• Oversee full function recruitment; including job descriptions, advertising, interviews, assessments, screening, salary and placement negotiations, and offers of employment.
• Mediate, initiate and chair disciplinary and/or grievance hearings
• Represent and negotiate for the company at CCMA, Union meetings, and criminal court
• Policy and SOP formation and execution, as well as training and implementation thereof
• Training and ensuring compliance to the company code of conduct
• Conflict resolution; internal and external, as well as implementing, imposing and upholding disciplinary sanctions
• Creating, updating and issuing contracts
• Performance management: incl. performance reviews, training, and counselling
• Staff upliftment and culture including team buildings and social events
• SETA’s, Skill development, Training and induction- including sourcing/creation of materials needed, reports, monitoring, and auditing thereof
• BEE and EE; as well as chairing EE and BEE panels and creating and submission of relevant reports and documentation
• Strategic HR; incl. Staff reallocation, promotions, demotions, & 2-way negotiations thereof
• Creating and updating active and terminated employee files on digital and hard copy
• Leave and timekeeping, including monitoring biometrics, ActivTrac and ESS
• Terminations; dismissals, resignations and negotiating retention and termination agreements
• UIF; incl. terminations and maternity, as well as Maternity/parental benefits updates and counselling
• Payroll (sage VIP); loading and calculating, and submitting full reports to the director
• Employee counselling, both personal and professional
• OHS training, implementation and review, including ensuring creation and display of SOPs and submission of IODs
• Promote a healthy working environment for staff and management
• Develop and initiate training and orientation plans for new starters
• Report on the cost of HR and current/future recruitment needs/drive
• Manage risk by being compliant with South Africa labour laws and recommendations.
• Stay abreast of all labour legislation and evolving needs of the employer and its employees
• Collect and analysing employee data
• Manage HR and staff-wellness initiatives within budgetary constraints.
• Build trust with employees and support them where needed.

Skills:

• Must be well-organised and have excellent time-management skills.
• Be a successful negotiator and influencer.
• Analyse information quickly with good problem-solving skills.
• Excellent communicator to all levels of personnel in the company.
• Be good at keeping the peace and manage conflict in the company.
• Real listening skills and respect for confidentiality.

Qualifications:

• A Bachelor’s Degree or equivalent in Human Resources or related field of study.
• Bcom Law/LLB advantageous 
• 5 or more years’ experience in an HR management role.

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Purpose: 
To maintain an efficient inventory, anticipate market trends, collaborate effectively with retailers and the internal sales team, and ensure that SMD Technologies' products are presented in the best possible manner, thereby maximizing sales and profits. The primary goal of this role is to assist the internal sales team at SMD with obtaining Forecasts from the buyers, coordinating Promo plans, ensuring orders are sent through and received punctually, and striving to achieve a fill rate of 95% every week. Furthermore, the candidate will be stationed 2 days in Makro Head Office, 2 days in Game Head Office, and 1 day at SMD to relay feedback to the internal sales team or to receive pertinent information.

Key Responsibilities:

Inventory Management:

•  Oversee and manage inventory for both online and physical storefronts.
• -Develop and implement fulfilment strategies to ensure product availability aligns with customer and retailer demands.
•  Compile comprehensive inventory reports to monitor and manage stock levels.

Analytics and Forecasting:

•  Use available sales data to predict consumer behaviour and potential sales.
•  Analyse sales and profits by square foot and by product category.
•  Formulate initiatives for each retail space based on data analytics to maximize profits.

Product Display and Optimization:

• -Predict product demand and devise strategies for effective management.
• -Determine which products need to be included or excluded from the assortment matrix.

Demand Management:

•  Handle the demands for pre-season and seasonal sales, aiming for maximum profitability.
•  Collaborate with retailers and the internal sales teams to strike the right balance of products and ensure optimal displays in both online and brick-and-mortar stores.

Retail Reviews:

•  Regularly review retail planning for each store and provide detailed reports to management.
•  Offer insights and analysis on the current retail planning, highlighting successes, areas of improvement, and potential solutions.
• -Use information from these reviews to identify trends and formulate plans to achieve business objectives.

Trend Analysis and Strategy Development:

•  Stay updated on current market trends.
•  Incorporate industry knowledge into daily planning as well as into strategies aimed at long-term growth and market share expansion.

Communication and Collaboration:

• -Engage with retailers to ascertain their needs and ensure they are met.
• -Work closely with internal sales teams to align strategies and fulfil retailer demands.

Requirements:

•  Bachelor’s degree in Business, Retail Management, or a related field.
•  1-2 years experience in a similar role is required.
•  Strong analytical and problem-solving skills.
•  Proficient in inventory management software and tools.
•  Excellent communication skills for effective collaboration.
•  A deep understanding of the retail industry, its operations, and specifically how Massmart Holdings Limited operates.
•  Ability to think strategically and execute methodically.
•  Own transport is necessary.
•  Willingness to travel as required from time to time.
•  Proficiency in computer usage, especially with advanced Excel functionalities such as pivot tables, v-lookups, and intricate formulas.

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As the Product Development Assistant at SMD, your role will be instrumental in supporting the Product Development Manager in the development and sourcing of products for our expanding operations in Australia, and New Zealand. You will be responsible for various tasks related to product development, vendor management, and project coordination.

Key Responsibilities:
Market Research:

•  Conduct comprehensive market research in Australia, and New Zealand to understand consumer preferences and industry trends.
•  Keep an eye on local festive and calendar events that may impact product demand and timelines.

Vendor Management:

•  Collaborate with the China team to identify, evaluate, and select suppliers and manufacturers in China.
•  Using the SMD China team – manage the timelines and critical deadlines on NPD delivery dates.
•  Manage via our SMD China office the required Quality Controls for our products (mostly non-licenced)
•  Monitor the impact of Chinese holidays and events on production and shipping schedules.

Product Sourcing:

•  Work closely with SMD China to source and sample products that align with the company's quality standards and the sourcing brief provided to you and SMD China.
•  Coordinate pre-production sample evaluations, ensuring they meet the specified criteria.
•  Manage mass production deadlines and monitor the progress of manufacturing processes using the SMD team in China.

Project Coordination:

•  Overview with the China team and local stakeholders the plans and coordinated supply chain from China to Australia, and New Zealand.
•  Update and maintain shipping schedules to ensure products arrive on time based off the updates we receive from the SMD China teams.
•  Adjust production and shipping schedules as needed to accommodate festive and calendar events and meet market demand.

Quality Assurance:

•  Enforce our rules and standards for Australia and NZ are met by all our vendors- make visible the AUS standards and ensure suppliers abide.
•  Request inspections and audits of Chinese suppliers to maintain consistent quality where needed.

Cost Analysis:

•  Work with the China team to analyse costs associated with product development and sourcing, identifying opportunities for cost savings.
•  Adjust current strategies as needed to optimize cost-efficiency.
•  Continually look for cost saving opportunities within our business model.

Documentation:

•  Maintain accurate and organized records of all product development, sourcing, and supply chain activities.
•  Ensure all documentation complies with international standards and regulations.
•  Weekly meeting minutes.
•  Non-licenced product catalogues as well as competitor analysis.
•  Order tracking Documents, PO Documents,

Communication and Collaboration:

•  Foster effective communication and collaboration between the China team and local teams to streamline the product development process.
•  Keep all stakeholders informed of any adjustments to schedules, deadlines, or strategies due to calendar events or other factors.

Requirements and Qualifications:

•  2-3 years assistant and/or administrative experience.
•  Retail experience advantageous.
•  Able to multitask, prioritize, and manage time efficiently.
•  Goal-oriented, organized team player.
•  Degree advantageous.
•  Strong computer and excel skills.

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Roles and Responsibilities:

• Manage all product compliance.
• Assisting product development managers on all product queries.
• Product compliance research.
• Provide Quality Assurance.
• Follow up on customer related issues.
• Engage with other teams within SMD to assist with compliance issues.
• Work independently and collaboratively by using resources, policies, and procedures.
• Regulatory certification based on product category - ICASA, NRCS, SAHPRA etc.
• Regulatory certification based on product category out of South Africa such as Botswana, Australia etc.
• Retrospective compliance action
• Preventive compliance action, i.e. preventing incorrect information being printed on Product/Packaging
• Disputes arising from Compliance Actions and Penalties
• Create and manage product codes on internal systems.
• Ad hoc tasks

Requirements:

• Process-oriented to drive to operational excellence.
• Good attention to detail and ability to identify problematic products.
• Excellent written communication skills and stakeholder management.
• Strong prioritization and time management skills.
• Must be able to work in high pressure situations.
• Analytical mindset. You can use data to inform decisions if required.
• Ability to embrace constant change with flexibility and good grace.

Experience and Qualifications:

• 3 – 5 years’ experience working in a similar role
• Relevant tertiary qualification
• Advanced MS Excel
• Good understanding of electronic products
• Experience working with regulatory bodies.
• Experience with Product certification
• Experience with standards published by the International Electrotechnical Commission (IEC), South African Bureau of Standards (SABS), European Standards (EN)
• Strong enthusiasm and strong self-motivation 

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Key Account Administrator are primarily assisting their delegated Retail Accounts Executive with daily, weekly, and monthly administrative tasks. Key Account Administrator will work directly with our office staff to ensure all administrative tasks are efficiently and effectively implemented.

Key competencies:

•  Strong interpersonal skills
•  The ability to manage multiple tasks at once
•  Wide breadth of experience managing clerical responsibilities
•  Excellent professional business communications and etiquette

Job Duties and Responsibilities:

•  Accurate data capture and analysis
•  Accurate creation and timely completion of reports
•  Client relations and liaison
•  Order capturing and processing; from receipt to delivery
•  Following up on orders and client requirements
•  Providing feedback internally and externally
•  Keeping accurate and up-to-date filing systems
•  Evaluation of clientele needs
•  Updating client listings
•  Assist in preparation of presentation materials

Requirements and Qualifications:

•  Professional administrative experience
•  Valid SA driver’s license and own functional car
•  Strong matric results
•  Excellent English communication skills; spoken, written and comprehension
•  Fast, proficient, and accurate typist and/or data capture
•  Extensive knowledge of Microsoft Suite and other administrative programs
•  Intermediate to advanced MS Excel proficiency
•  Familiar with common office equipment (printers, copier, fax, etc.)
•  Detail-oriented and exceptional organizational skills
•  Strong problem solver and analytical thinker

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This will be a senior role and we are looking for a candidate who has:

• international retail and distribution sales experience with a proven C-suit sales track record
• experience in managing a team of international Key Account Managers
• experience with sourcing and distribution out of China and HK
• to be based in Johannesburg but able to travel extensively often for long periods of time (expected time ratio of around 50% in SA; 25% HK and China; 25% global travel)
• strong analytical ability
• experience with logistics and global trade
• ability to identify system requirements to streamline processes and implement together with software development team
• needs to be self-motivated and hugely ambitious
• salary negotiable based on experience and will also have commission structure with enormous growth potential

SMD Technologies is looking for an experienced individual to join the team as head of international sales. The selected candidate will direct and oversee the organisations international sales policies, objectives and initiatives.

Requirements:

• experience with logistics and global trade
• international retail and distribution sales experience with a proven C-suite sales track record
• experience in managing a team of international Key Account Managers
• experience with sourcing and distribution out of China and Hong Kong
• to be based in Johannesburg but able to travel extensively often for long periods of time (expected time ratio of around 50% in SA; 25% HK and China; 25% global travel)
• strong analytical ability
• ability to identify system requirements to streamline processes and implement together with software development team
• needs to be self-motivated and highly ambitious
• relevant tertiary qualification
• at least 5 years’ experience in a similar position with managerial experience.

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Corporate Gifting Administrators are primarily assisting their delegated Accounts Executive with daily, weekly, and monthly administrative tasks. Corporate Gifting Administrators will work directly with our office staff to ensure all administrative tasks are efficiently and effectively implemented.

Key competencies:

•  Strong interpersonal skills
•  The ability to manage multiple tasks at once
•  Wide breadth of experience managing clerical responsibilities
•  Excellent professional business communications and etiquette

Job Duties and Responsibilities:

•  Accurate data capture and analysis
•  Accurate creation and timely completion of reports
•  Client relations and liaison
•  Order capturing and processing; from receipt to delivery
•  Following up on orders and client requirements
•  Providing feedback internally and externally
•  Keeping accurate and up-to-date filing systems
•  Evaluation of clientele needs
•  Updating client listings
•  Assist in preparation of presentation materials

Requirements and Qualifications:

•  Professional administrative experience
•  Valid SA driver’s license and own functional car
•  Strong matric results
•  Excellent English communication skills; spoken, written and comprehension
•  Fast, proficient, and accurate typist and/or data capture
•  Extensive knowledge of Microsoft Suite and other administrative programs
•  Intermediate to advanced MS Excel proficiency
•  Familiar with common office equipment (printers, copier, fax, etc.)
•  Detail-oriented and exceptional organizational skills
•  Strong problem solver and analytical thinker

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About the Role

We are looking for an assistant buyer to join our expanding furniture team.

SMD supplies high value products to nearly every retailer in the South African market, ensuring our offerings are always the best relative to competitors.

This role involves sourcing products relevant to each retailers particular needs and environment, which help add value to their customers and help our retailers succeed in their objectives.

The successful applicant will report directly to the partner of the division who will provide thorough training during the probation period.

Responsibilities:

• Assist in the sourcing and procurement of local and imported products, with a focus on value, utility and aesthetics.
• Analyse market trends, pricing, and customer performance to make data-driven buying decisions.
• Manage turnkey product procurement, from sourcing through to strong sell out in our clients businesses
• Ensure that in-store merchandising and execution is world class through collaboration with the merchandising team.
• Continually seeking out more value for our retailer customers with differentiation and pricing competitiveness
• Ensure that product specifications and quality standards are met by suppliers.
• Manage inventory levels to optimize stock and prevent shortages or overages.
• Prepare and analyse reports on key buying metrics.
• Stay updated on industry trends and regulations related to the product categories.
• The successful applicant will eventually become responsible for and take ownership of an entire category within the furniture division, working closely with the Division Head to set and execute the category strategy.

Requirements:

• Detail-oriented with a strong focus on accuracy.
• Bachelor's degree in Business, Retail Management, or related fields are an advantage.
• Strong analytical skills and focus on detail, this is what creates value.
• Previous experience in product buying and sourcing, particularly in the categories of camping, patio, office  furniture, home furniture, or home decor is essential.
• Excellent negotiation and communication skills.
• Ability to work effectively in a team and independently.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite and relevant procurement software.

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Requirements:

• Great communication skills
• Smart phone/Tablet
• Matric pass
• 5+Years retail experience
• Under 29
• Able to work weekends when required
• Own Vehicle

Job Spec:

• Merchandising
• Promoting
• Reporting on in-store activates and general feedback
• Building relationships with store management
• Reaching targets
• Negotiating space
• Sales Driven
• Managing employees
• Team Training
• Time Management

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Job description

Administrator's are primarily assisting their delegated Accounts Manager with daily, weekly, and monthly administrative tasks. Administrator's will work directly with our office staff to ensure all administrative tasks are efficiently and effectively implemented.

Key competencies:

•  Strong interpersonal skills
•  The ability to manage multiple tasks at once
•  Excellent professional business communications and etiquette

Job Duties and Responsibilities:

•  Accurate data capture and analysis
•  Accurate creation and timely completion of reports
•  Client relations and liaison
•  Order capturing and processing; from receipt to delivery
•  Following up on orders and client requirements
•  Providing feedback internally and externally
•  Keeping accurate and up-to-date filing systems
•  Updating client listings
•  Assist in preparation of presentation materials
•  Assisting in the preparation for meetings with clients
•  Capturing and submission of minutes from meetings
•  Plan and schedule meetings, presentations, and other office-related events
•  Sending reminders regarding upcoming appointments

Requirements and Qualifications:

•  Strong matric and/or tertiary study results
•  Excellent English communication skills; spoken, written and comprehension
•  Fast, proficient, and accurate typist and/or data capture
•  Intermediate MS Excel proficiency
•  Self-starter who works well independently
•  Ability to prioritize given tasks and work efficiently towards completing them
•  Familiar with common office equipment (printers, copier, fax, etc.)
•  Detail-oriented and exceptional organizational skills
•  Strong problem solver and analytical thinker
•  Professional demeanour

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Job Purpose: The Debtors Clerk at SMD Technologies is responsible for overseeing the accounts receivable process, identifying overdue accounts, and proactively contacting customers to secure payments. This role plays a vital part in maintaining healthy cash flow and contributes to the financial stability of the company.

Key Roles and Responsibilities:

Accounts Receivable Management:

• Maintain accurate records of customer payments and outstanding balances.
• Identify overdue accounts and initiate collections procedures.
• Monitor accounts to ensure timely resolution of outstanding issues

Customer Communication:

• Initiate follow-up calls and correspondence with customers regarding outstanding invoices.
• Build and maintain positive relationships with customers while firmly addressing payment concerns.

Reporting:

• Prepare regular reports on accounts receivable status for management review.
• Provide insights and recommendations to enhance the debt collection process.

Collaboration:

• Collaborate effectively with internal teams to resolve customer payment issues.
• Communicate with external stakeholders, including clients and vendors, to facilitate payment resolution.

Educational and Experiential Traits:

• Bachelor’s degree in finance, Accounting, or a related field is preferred.
• 4 - 5 years of proven experience in accounts receivable or a similar finance role.
• Strong analytical skills to assess customer accounts and payment patterns.
• Exceptional attention to detail to maintain accurate financial records.
• Effective problem-solving abilities to address payment discrepancies.
• Willingness to learn and adapt to evolving financial processes.
• Deadline-driven with the ability to prioritize tasks in a fast-paced environment.
• Excellent communication skills with both internal and external stakeholders, fostering positive relationships.

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Job description

We are currently on the lookout for packaging and DTP designers to join our fast-paced, driven art department.

In this role, we will ask you to:

• Design for packaging and promotional reasons, including mock ups, presentations, DTP, catalogue creation, flyer design, take product pictures, deep etch and retouch for print, repro your work for print and more.
• You will be expected to problem solve and be self-starting.
• You will need to be mature enough to self-monitor times, check your own work and maintain consistency
• You will be expected to work quickly
• You will need to be able to read die lines and be able to adjust dies according to new sizes
• You absolutely must understand the print process and different methods of printing onto various finishes, transfers, colour separation, print preparation and repro. This is non-negotiable. 

Requirements / Must have: 

• Degree or equivalent in design
• One to two years' proven working experience within studio or agency within packaging, presentations and layout (DTP)
• Understanding of repro for print - NB 
• Understanding of best practice for print - NB
• Ability to read dielines and amend dies as needed - NB
• Portfolio of packaging work
• Working knowledge of Adobe Suite
• Working knowledge of PowerPoint, Word, PDF and Excel.
• PC or Mac Literate

Advantageous: 

• 3D design experience - product mockup and POS 
• A working knowledge of Blender 

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Job description

We are currently on the lookout for junior level designers to join our fast-paced, driven digital marketing department.

In this role, we will ask you to:

•  Design for digital and online distribution; this can include product enrichments, resizing and editing of images, asset creation for website, email marketing, social media etc, presentations and other forms of media needed for online distribution.
•  Brand creation and logo design with CI design knowledge.
•  You will be expected to problem solve and be self-starting.
•  You will need to be mature enough to self-monitor times, check your own work and maintain consistency
•  You will be expected to work quickly
•  You will need to be able to work within your team

Requirements:

•  Degree or equivalent in design
•  One to two years' proven working experience within studio or agency
•  Understanding of best practice for online design
•  Portfolio of work experience
•  Working knowledge of Adobe Suite - NB
•  Working knowledge of PowerPoint, Word, PDF and Excel.
•  PC or Mac Literate

Advantageous:

• Video creation / editing skills