Product Compliance Officer at SMD Technologies

Roles and Responsibilities:

• Manage all product compliance.
• Assisting product development managers on all product queries.
• Product compliance research.
• Provide Quality Assurance.
• Follow up on customer related issues.
• Engage with other teams within SMD to assist with compliance issues.
• Work independently and collaboratively by using resources, policies, and procedures.
• Regulatory certification based on product category - ICASA, NRCS, SAHPRA etc.
• Regulatory certification based on product category out of South Africa such as Botswana, Australia etc.
• Retrospective compliance action
• Preventive compliance action, i.e. preventing incorrect information being printed on Product/Packaging
• Disputes arising from Compliance Actions and Penalties
• Create and manage product codes on internal systems.
• Ad hoc tasks

Requirements:

• Process-oriented to drive to operational excellence.
• Good attention to detail and ability to identify problematic products.
• Excellent written communication skills and stakeholder management.
• Strong prioritization and time management skills.
• Must be able to work in high pressure situations.
• Analytical mindset. You can use data to inform decisions if required.
• Ability to embrace constant change with flexibility and good grace.

Experience and Qualifications:

• 3 – 5 years’ experience working in a similar role
• Relevant tertiary qualification
• Advanced MS Excel
• Good understanding of electronic products
• Experience working with regulatory bodies.
• Experience with Product certification
• Experience with standards published by the International Electrotechnical Commission (IEC), South African Bureau of Standards (SABS), European Standards (EN)
• Strong enthusiasm and strong self-motivation