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Aspen has a proud heritage dating back more than 160 years and is committed to sustaining life and promoting healthcare through increasing access to its high quality affordable medicines and products. Aspen has a market capitalisation of approximately US$10 billion, is the largest pharmaceutical company listed on the JSE Limited (share code: APN) and rank...
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Responsibilities
Planning and Operational Support
- Provide technical and operational input on operational planning of the unit and on the prioritisation of objectives
- Determine, request and allocate assets and resources for fulfilment of work objectives, and monitor its use
- Apply advanced understanding of area of specialisation
- Analyse concepts and suggest streamlined procedures
- Identify training needs of QC staff
Deviations Investigations
- Lead all stability investigations within the QC Lab
- Lead the identification, investigation and reporting of stability
- deviations, and other nonconformities according to GMP requirement and SOPs
- Identify OOS data trends to establish any systematic issues in product, process, or testing
- Implement plans to reduce and mitigate OOSs
- Perform impact and risk assessments of CAPA plans on process
Reporting and Record-Keeping
- Compile complex reports and documents according to GMP requirements
- Update records and systems as required
- Ensure that recordkeeping complies with legal requirements
- Monitor and control access to databases in area of responsibility
Requirements
Background/experience
- Post Graduate Degree in Chemistry, Biochemistry or Pharmaceutical science with 2 to 4 years’ related experience
- Experience in synthetic chemistry or pharmaceutical chemistry
Specific job skills
- Extensive experience in scientific principles and laboratory techniques and methodologies
- Scientific report writing skills
- Understanding of pharmaceutical manufacturing, standards and compliance requirements
- Ability to interpret and implement policies, processes and objectives
Competencies
- Information Gathering
- Interrogating Information
- Offering Insights
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Responsibilities
Planning and Operational Support
- Optimise and facilitate implementation of current processes
- Identify gaps in current policies and procedures
- Propose changes or improvements to processes, tools and techniques
Microbiological Testing
- Perform microbiological tests on raw materials, in-process and final products to ensure quality and compliance with GMP standards
- Test water according to SOPs and testing schedule
- Notify Production of source of any contamination timeously
- Develop and implement plans to control level and source of contamination
Environmental Management
- Perform sampling and testing of external environment, according to SOPs and sampling plan / schedule
Quality Control
- Report OOS results and deviations immediately
- Manage frequency of testing and sampling to maintain a quality process
- Maintain good housekeeping
- Manage and coordinate the use, maintenance and calibration of testing equipment according to SOPs
- Ensure continuous compliance of laboratory with GMP standards
Reporting and Record-Keeping
- Document and store data according to SOPs and regulation
- Consolidate information for reports on weekly / monthly basis
- Analyse consolidated data and provide recommendations
- Compile detailed and standardised reports and consolidated documents
Requirements
Skills Required
Background/experience
- National Diploma in Microbiology, with 6+ years’ experience
- Microbiological laboratory experience
Specific job skills
- Advanced knowledge of microbiological testing methods
- Understanding of pharmaceutical manufacturing and corrective action programs
- Pharmaceutical standards and compliance requirements
- Ability to interpret and implement policies, processes and objectives
Competencies
- Interrogating Information
- Following Procedures
- Maintaining Accuracy
- Customer Awareness
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KEY RESPONSIBILITIES
Financial Objectives:
- Achieve annual fiscal revenue targets for each channel via sales efforts.
- Achieve GP Margin Target for portfolio.
- Manage OPEX (cost centres, profit centres, allocated spend) for the portfolio.
- Align with Head of Operations on setting objectives.
Stock & Supply:
- Tight inventory management and tracking
- Manage supply of products across value chain into each channel based on needs.
Operational Excellence via leading a team of channel operation managers in delivering and achieving the below:
- Responsible for delivering the trade and KAM cycle action plans with designated agencies and/or sales teams.
- Management of Merchandising Agent
- Execute, monitor and review in-store promotions – Displays & POS
- Activating and monitoring Regional Promotions
- Sales Budget Management (National and Regional)
- Managing Store Universe across service provider functions – managing the no. of stores, call cycle, frequency & duration
- Management of sales drivers and sales development
- Merchandising and Planogram Implementation & Adherence
- Stock Management in store and customer DC
- Ensure distribution excellence on a customer level
- Listings and ranging in store – assess, review, implements and finalizes
- Negotiations at store level & Promo Excellence
- Monthly review of performance and steps to close gaps together with KPA and KPI Scorecard reviews relevant to merchandising agent and other agencies
- Responsible for Cycle Meetings at Merch. Service Providers
- Review, assess and monitor via Pricing Surveys
- Channel Development
People & Culture:
- Coach and develop team to exceed on objectives
- Individual development plans for team
- Succession planning – ensure succession plan for all key strategic roles
- Competency Development – develop key competencies and capabilities across the marketing personnel to drive the right behaviour and business objectives/ outcomes
Value Creation:
- Management of short-dated stock and OOS management
- Balance between strategy and execution – identify key risk areas/ products with action plans and implementation thereof
- Monthly Risk & Opportunities Analysis
Compliance & Ethics:
- Ensure all purchases transacted are compliant with company policies and procedures and procurement requirements, including the SA Code of Marketing
Requirements
SKILLS AND ATTRIBUTES
- Thorough understanding and knowledge of FMCG Healthcare industry
- Able to lead teams to deliver on objectives.
- Ability to mine data.
- Customer Engagement.
- Financial acumen
- Ability to develop and deliver compelling executive-level presentations.
- Drives accountability for personal and team performance.
- Cross collaboration across the organization.
- Strategic vision
- Insight Generator
- Executive Presentation skills
- Management of staff
- Planning skills
- Analytical skills
- Budgeting
- Decision making skills.
- Project management skills
- Negotiation skills
- Self-Driven Initiative
- Accuracy
- Confidentiality
- Customer focused.
- Interpersonal sensitivity
- Logical thinking
- Information seeking
- Enquiring mind
- Self-development orientation
- Cultural sensitivity
- Vision, integrity
- Commercial astuteness
- Ability to handle pressure.
- Entrepreneurial spirit
- Persuasive
- Ability to delegate
- Flexible and strategic thinker
- Leadership skills
KNOWLEDGE
- A thorough knowledge and understanding of SA Retail, Pharmacy & and Wholesale FMCG environment.
- Customer Business Operations
- Strong leadership management skills are required as well as the ability to negotiate at all levels.
- Thorough understanding of merchandising environment.
- POS Execution & Management.
- Data Analysis & Category Reviews with Insights & Recommendations.
- Customer Data Review and Assessment
- Category Management
- Promotion Execution & Management
- ROI on Promotions
- Budget Management
- Planogram Execution & Management
EDUCATION & EXPERIENCE
- Matric
- Degree/ diploma in relevant Commercial/ Healthcare environment
- Minimum 5+ years’ experience in the FMCG market with experience as Merchandising Manager or Strategic FMCG Commercial role driving sales excellence via Merchandising teams.
- Financial literacy
- Proficiency in Excel, PowerPoint, Outlook and Word
- Ability to work on Qlikview models is advantageous.
- Ability to work with Customer Portals & Customer Shopper Data Programs
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KEY PERFORMANCE AREAS
- Responds to common requests for service by providing information to enable fulfilment.
- Promptly allocates unresolved calls as appropriate.
- Maintains records, informs users about the process and advises relevant persons of actions taken.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents.
- Facilitates recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
JOB REQUIREMENTS
EDUCATIONAL QUALIFICATIONS & EXPERIENCE
- Matric / Grade 12
- B.Com / BSc. Computer Science degree or equivalent work experience
CERTIFICATIONS/REGISTRATIONS
- Current industry certification (i.e., ITIL, COBIT, GxP, GAMP etc.)
EXPERIENCE
- 5+ years’ experience of managing relationships with internal business customers
SPECIFIC EXPERIENCE, KNOWLEDGE AND REGISTRATIONS
- Experience and sound knowledge of service incident and request management methodologies
- 5+ years’ experience coordinating a service desk function in a large complex/matrix global organisation
WORK-SPECIFIC SKILLS & EXPOSURE
- 5+ years’ experience and knowledge of service desk technologies and processes and working with internal and 3rd parties in a multivendor approach.
SKILLS AND ATTRIBUTES
- Teamwork
- Initiative
- Results oriented
- Focused
- Problem-solving and good judgment
- Cooperation
- Proactive
- Active listening skills
- Pragmatic
- Empathy
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OBJECTIVE: Drive sustainable, profitable growth of the product portfolios/ therapeutic categories with appropriate strategic direction, brand stewardship, tactical implementation and commercial acumen.
MAIN DUTIES:
- The position will also include line management, with the management and development of Junior Brand Manager & Marketing Graduate
- Develop GIT - Laxatives portfolio/brand strategy for sustainable business growth and profitability
- Anticipate future trends in GIT - Laxatives usage and the market environment
- Develop promotional and advertising strategies that grow brand market shares against competitors in all channels (pharmacy, retail, wholesale and informal trade)
- Analysis of the market, shopper and consumer behaviours and development of insights that are applied to develop robust brand plans
- Provide creative direction for brand/ portfolios strategies and tactics whilst managing Agency outcomes
- Implementation, monitoring and measurement of the success of the developed strategies and to ensure that they are flexible to adapt to a dynamic environment
- Successful implementation and monitoring of the roll out of the above with the required measurements in place for successful outcomes
- Enthusiastically communicate plans and results with the business leadership and relevant teams within the business at all times
- Drive, lead and take accountability for the budgeting process, control of A&P expenditure and achievement of financial targets
- Develop and implement pricing strategies that ensure healthy profit margins and competitive advantage for the GIT - Laxatives brands
- Continuously communicate with and support the sales teams with high levels of integrity and urgency to help them achieve sales targets
- Ability to manage the cross functional networks and channel resources for the portfolio to drive profitable growth with the required and shared accountability to achieve business targets
- Understand, challenge and implement the regulatory requirements to develop and implement strategies and tactics that drive brand growth
- Forecasting accuracy and stock management which entails minimizing stock write-off costs and returns
- Managing wholesalers’ stock holding and backorders.
- Using insights acquired both internally and externally to accurately assess market potential for new product introductions and/or renovations of existing products
- Managing and taking the lead/accountability in driving the New Product Launch process together with the relevant stakeholders like NPL, Demand Planning, Regulatory Affairs, Medical and others
- Lead and utilise both internal and external conferences, congresses to position GIT - Laxatives brands as foremost in the target audience’s minds
- Sense of urgency in resolution of customer queries
SKILLS & COMPETENCIES:
ENTHUSIASM, PASSION AND HIGH ENERGY ARE KEY REQUISITES
- Commercial acumen
- Digital marketing skills
- Analytical skills
- Project management
- Networking ability
- Interpersonal skills
- Ability to perform under pressure
- Self-starter and self-motivated
- Sense of urgency
- Prioritizing and planning
- Verbal and written communication skills
- Aptitude for continuous learning
- Influential and impactful presentation skills
- Adaptability and flexibility in a changing environment
QUALIFICATION & EXPERIENCE:
- Must have a Matric
- Relevant Post matric Commercial /Health Science qualification
- 3+ years FMCG /Marketing industry experience
- Minimum 3 years brand management within FMCG/Health segment
- Applicable industry knowledge
- Sound financial acumen
- Proficiency in Excel, PowerPoint, Outlook and Word
- Ability to work on Qlikview models is advantageous
go to method of application »
OBJECTIVE: Drive sustainable, profitable growth of the product portfolios/ therapeutic categories with appropriate strategic direction, brand stewardship, tactical implementation and commercial acumen.
MAIN DUTIES:
- The position will also include line management, with the management and development of Junior Brand Manager & Marketing Graduate
- Develop Traditional Medicine (Heritage brands e.g. Lennon Dutch Medicines) portfolio/brand strategy for sustainable business growth and profitability
- Anticipate future trends in Traditional Medicine usage and the market environment.
- Develop promotional and advertising strategies that grow brand market shares against competitors in all channels (pharmacy, retail, wholesale and informal trade)
- Analysis of the market, shopper and consumer behaviors and development of insights that are applied to develop robust brand plans.
- Provide creative direction for brand/ portfolios strategies and tactics whilst managing Agency outcomes.
- Implementation, monitoring and measurement of the success of the developed strategies and to ensure that they are flexible to adapt to a dynamic environment.
- Successful implementation and monitoring of the roll out of the above with the required measurements in place for successful outcomes
- Enthusiastically communicate plans and results with the business leadership and relevant teams within the business at all times
- Drive, lead and take accountability for the budgeting process, control of A&P expenditure and achievement of financial targets
- Develop and implement pricing strategies that ensure healthy profit margins and competitive advantage for the Traditional Medicine brands.
- Continuously communicate with and support the sales teams with high levels of integrity and urgency to help them achieve sales targets
- Ability to manage the cross functional networks and channel resources for the portfolio to drive profitable growth with the required and shared accountability to achieve business targets
- Understand, challenge and implement the regulatory requirements to develop and implement strategies and tactics that drive brand growth
- Forecasting accuracy and stock management which entails minimizing stock write-off costs and returns.
- Managing wholesalers’ stock holding and backorders.
- Using insights acquired both internally and externally to accurately assess market potential for new product introductions and/or renovations of existing products
- Managing and taking the lead/accountability in driving the New Product Launch process together with the relevant stakeholders like NPL, Demand Planning, Regulatory Affairs, Medical and others
- Lead and utilize both internal and external conferences, congresses to position Traditional Medicine brands as foremost in the target audience’s minds
- Sense of urgency in resolution of customer queries
SKILLS & COMPETENCIES:
ENTHUSIASM, PASSION AND HIGH ENERGY ARE KEY REQUISITES
- Commercial acumen
- Analytical skills
- Project management
- Networking ability
- Interpersonal skills
- Ability to perform under pressure
- Self-starter and self-motivated
- Sense of urgency
- Prioritizing and planning
- Verbal and written communication skills
- Aptitude for continuous learning
- Influential and impactful presentation skills
- Adaptability and flexibility in a changing environment
QUALIFICATION & EXPERIENCE:
- Must have a Matric
- Relevant Post matric Commercial /Health Science qualification
- Minimum 2-3 years brand management within FMCG/Health segment
- Applicable industry knowledge
- Sound financial acumen
- Proficiency in Excel, PowerPoint, Outlook and Word
- Ability to work on Qlikview models is advantageous
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Responsibilities
QS coordination and support
- Provide QA IT systems support.
- Ensure manufacturing processes, duties and activities are designed according to GMP and regulatory requirements.
- Perform process evaluation, including reporting of process and system deficiencies and following up on corrective actions.
Master data management
- Define and manage critical data relating to quality.
- Ensure adherence to product master data standards.
Master batch record (MBR) creation and validation
- Create new item IDs on the ERP
- Create and maintain precise, detailed, and compliant manufacturing instruction/ description documentation on the system.
- Check that MBRs contain all pharmaceutically relevant data, including input material list, valid SOPs, detailed work instructions, process data/ steps (e.g. IPCs, CPPs, CQAs)
- Ensure that MBRs are GMP compliant.
- Ensure proper MBR change controls in process compliance.
Procedure and document compliance
- Align engineering and QA policies and configure system for cleaning and hold times, maintenance, calibration, and equipment tares.
- Implement quality manuals and policies.
- Conceptualize, initiate, and author SOPs and process documents Identify, process and store records and review output documents.
- Conduct reviews of protocols for product launches
Audits and reporting
- Conduct root cause analysis and risk assessments and report.
- Participate in QMS monthly and annual reviews.
- Conduct and report on statutory external (regulatory) audits.
Planning and operational support
- Provide technical and operational input during drafting of quality plans and procedures specific to unit.
- Request, allocate and monitor the use of MES related assets and resources for the fulfilment of work objectives.
- Stay up to date on developments, trends, legislation and regulations.
- Provide information for reports, as required by superior.
Requirements
Skills Required
Background/experience
- Bachelor’s degree (B Pharm) with 4-6 years’ related work experience.
- Pharmaceutical manufacturing experience
- Extensive experience working with compliance procedures and administrative process automation.
Specific job skills
- Good knowledge of local registrations and regulations and of international regulations/guidelines concerning GDP/GMP, QA
- Advanced understanding of the pharmaceutical manufacturing and corrective action programs
- Pharmaceutical standards and compliance requirements
- Excellent computer/ IT system administration skills.
Competencies
- Information Gathering
- Interrogating Information
- Offering Insights
- Endorsing Quality Standards
Method of Application
Use the link(s) below to apply on company website.
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