Senior Development Manager at Nedbank

Job Purpose
To manage the deliverables and development of software and/or maintenance; taking end-to-end enterprise ownership to address client requirements in line with Nedbank Business and Information Technology strategy.

Job Responsibilities

• Product Strategy (per value stream):
• Product Vision
• Product Definition
• Product Roadmap
• Execution Plan to realise Product Roadmap (sequencing & prioritisation)
• Product Budget / Funding / AJTP Billing
• Product Resourcing
• Product Operating Structure (Core Team / #Onion)
• Product Health: (Run the Business)
• Operational Stability
• Operational Sustainability
• Utilisation
• Usability
• Scalability
• Performance
• Operating Cost
• Continuous Improvement
• Monitoring, Measuring, and actioning issues (focus on proactiveness)
• Competitiveness
• Product Innovation: (Change the Business)
• Management of common backlog
• Reusability
• Consumption of Patterns / Standards / Guidelines
• Honouring of commitments
• Managing contention / dependencies
• Resourcing (Permanent Staff, Augmentation, and Service Vendors)
• High Quality solutions
• Scalability to meet demand.
• Cost of Innovation

Product CoE:

• Custodians of Nedbank IP / Knowledge
• Ownership and development of Patterns / Standards / Guidelines
• Ownership of Frameworks
• Development of sample code snippets
• Certification of resources
• Governance

Additional Accountabilities:
Responsible for line management activities including but not limited to:

1.  Resource Allocation
2. Resource Capacity
3. -Resource Performance Management

• Deliverables are tracked in JIRA and Confluence
• Timeous and accurate communication to stakeholders
• Correct resources are assigned to roles
• Detailed handovers are completed when resources leave or swap out
• Ensure resources are up to speed with tech before they are assigned
• Provide required capacity
• Reduced technical debt by ensuring Enterprise Architectural alignment
• Responsible for overall technical delivery
• Solves technical issues with the team and leads design and execution of the architecture.
• Has a range of responsibilities from shaping, implementing and leading delivery of strategic solutions ensuring that the customer stays on the leading edge of technology.
• Generates innovative approaches and solutions to complex issues.
• Participates in Agile engineering practices and give guidance in various software and web development technologies to rapidly develop creative and efficient solutions that enhance customer, business partners and employee experience.
• Encourages team members to craft clear user stories, design tests for prototypes and solutions, and continuously deliver product enhancements.
• Liaises with other teams to identify common deliverables and dependencies.
• Works closely with Product owner and team members to identify and socialise product and delivery risks.
• Ensures that the solution complies with organisational standards and policies.
• Deliver business value as per customer expectations
• Delivered within business expected timeframes
• Deliverables are tracked in JIRA and Confluence
• Delivered sustainable business solutions without causing system instability
• Timeous and accurate communication to stakeholders
• Response times to SEVS - Time to resolution
• Response times to focus sessions - time to resolution
• Reduction in IM's and system outages as a result of change.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Post-Matric degree in Information Technology or Business Management
• Certificate: Management Development , Advanced Diplomas/National 1st Degrees

Type of Exposure

• Achieved Client and Relationship Results
• Achieved Management and Process Results
• Built a high performance culture
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Improved processes and culture

Minimum Experience Level

• 10 - 15 years’ experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this role

Technical / Professional Knowledge

• Budgeting
• Business administration and management
• Change management
• Client service management
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Operations planning
• Principles of project management
• Relevant regulatory knowledge
• Service level agreements
• Staff resource planning
• Strategic planning
• Business writing skills
• Management information and reporting principles, tools and mechanisms
• System Development Life cycle(SDLC)
• ITIL
• IT Architecture
• General Communication Skills
• Joint application development
• Organisational structure
• IT Assets management processes

Behavioural Competencies

• Aligning Performance for Success
• Earning Trust
• Customer Focus
• Guiding Team Success
• Building Talent
• Driving for Results
• Planning and Organizing