Senior ERP Analyst - Digital Services(x1)/SAP Plant Maintenance(x1)/Revenue(x2)/User Support Administration & Training Services(x1)/ERP Programme Management(x1)/SAP Property & Real at City of Cape Town

Requirements

• Minimum Relevant 3 Year Tertiary Qualification
• Minimum of 2-5 years’ relevant experience relevant experience required in providing and supporting SAP/ERP functions.
• Information regarding the requirements and tasks within the different streams:

DIGITAL SERVICES:

• Develop technical solutions based on business requirements specific to SAP Business Warehouse (BW) and its associated development methodology
• Understand functional documentation and effectively convert content to technical documentation
• Develop and maintain BEx Reports, workbooks and Web Applications
• Develop and support Data Flows and ABAP
• Provide ongoing support in terms of BW/ BO Reporting, Data Services and BW Systems.

SAP PLANT MAINTENANCE:

• Working knowledge of Plant Maintenance master data, PM notification, Work order cycle and preventive maintenance.

REVENUE:

• Working understanding of functionality and configuration of Device Management in the SAP ISU module.

SAP PROPERTY AND REAL ESTATE

• Working knowledge of SAP Real Estate Management and / or SAP Case and Records Management Modules.

USER SUPPORT ADMINISTRATION AND TRAINING SERVICES:

• Administration of City training and development processes
• Manage the branch assets and inventory items
• Coordinate the development and implementation of the branch Workplace Skills Plan
• Facilitate branch onboarding procedures for new staff
• Assist with general administrative duties in the team
• Develop and maintain relevant quality control procedures and practices to ensure compliance with policies, implementation guidelines and relevant legislation.

ERP PROGRAMME MANAGEMENT

• Manage high-level correspondence, internal communication, and scheduling across the team
• Prepare professional reports, presentations, and documentation packs for senior leadership
• Procure goods and services on SAP in compliance with SCM policies, including raising Purchase Requisitions, creating Stock Reservations, and processing Invoices
• Support procurement, onboarding, and contractor management processes with strong follow-through
• Assist with governance documentation, quality control, and coordination with stakeholders at all levels
• Provide support to project teams with budget allocations and financial queries
• Perform general administrative duties to support Finance operations.

Key Performance Areas

• Gather and analyse business requirements
• Research, identify and propose solutions to meet business requirements
• Ensure that system developments and functionality meet all business requirements from functional specifications through to user training and support across SAP/ERP modules
• Design, develop, test, implement and support SAP/ERP solutions
• Process service requests and providing user support
• Implement projects or portions of projects to ensure effective delivery of projects
• Participate in managing stakeholder relationships to ensure ongoing commitment of stake