Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations.
We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
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The ETQA Manager at Ucademy is responsible for ensuring that all accredited and non-accredited learning programmes meet the highest standards of educational quality and regulatory compliance.
This role safeguards Ucademy’s institutional integrity as a registered Private Learning Institution with the Services SETA, maintaining compliance with QCTO, SAQA, and DHET requirements while driving continuous improvement across programmes that support impact sourcing, employability, and BPO sector capability development.
Qualifications
Qualifications and Experience
Bachelor’s degree in education, Quality Management, or Training and Development (Postgraduate qualification advantageous).
Registered Assessor and Moderator with ETDP SETA.
Minimum 5–7 years’ experience in ETQA management or quality assurance within an accredited training provider.
Proven experience in managing SETA or QCTO accreditation, verification, and audit processes
Strong knowledge of NQF, QCTO frameworks, SAQA regulations, and Skills Development legislation
Experience in blended and digital learning environments will be advantageous
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