Senior HR Administrator at PricewaterhouseCoopers (PwC)

PwC has an opportunity available for a Senior HR Administrator who will play acritical role within our HR Operations department where you will provide advanced administrative support and contribute to the effective functioning of HR Operations.

The role requires a deep understanding of HR processes, excellent organisational skills, and the ability to handle complex tasks while maintaining confidentiality and professionalism. The Senior HR Administrator’s contributions are pivotal in ensuring a smooth and efficient HR Function and supports the organisation's overall goals.

Qualifications/ Certifications required:

• Diploma in HR Management or Business Administration or related.

Experience required: 

• Minimum 4 years proven working experience as an HR administrator or in a similar HR support role.
• Solid understanding of HR processes, policies and best practices.
• Proficiency in HRIS (Workday preferable) software and Google Suite.
• Working experience on Service Now (SNOW) and MIE will be highly advantageous.
• Discretion and integrity in handling sensitive HR information.
• Ability to multitask and manage priorities effectively.
• Problem-solving aptitude and a proactive approach to challenges.
• Knowledge of employment laws and regulations is advantageous.

Responsibilities of role

HR Operations Support:

• Provide comprehensive administrative support across various HR functions,including recruitment, employee onboarding, benefits administration, performance management, and offboarding.

Employee Records Management:

• Oversee the maintenance and accuracy of employee records in compliance with data protection regulations.
• Ensure proper filing and organization of personnel documents.

Recruitment Coordination:

• Assist in the recruitment process by posting job openings, scheduling interviews (graduate recruitment on ad hoc basis), arranging and coordinating candidate assessments, arranging and coordinating candidate verifications, and facilitating communication with applicants.

Onboarding and Offboarding:

• Coordinate the onboarding process for new hires, including preparing orientation materials and collecting required documentation.

​Data Reporting and Analysis:

• Compile and generate HR Operations-related reports, analyse trends, and provide insights to support decision-making.
• Utilise Workday and relevant tools effectively.

Compliance and Policies:

• Stay updated on HR-related laws and regulations related to employment contracts.
• Facilitate the administration of employment contracts, as well as the signing of said contracts and maintaining the records.

Process Improvement:

• Identify opportunities to enhance HR processes, streamline workflows, and optimize efficiency.

Skill sets required: 

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Strategic Thinking with the capability to align HR initiatives with the overall business objectives.
• Leadership skills to guide and collaborate with other departments.
• Ability to gather and interpret HR operations metrics and data to inform decision-making and improve HR operation processes to align with the business strategy.