Senior HR Consultant at Vodacom

Role purpose:

• To be a Business player that contributes to the overall success of Mpesa Africa by providing functional expertise, converting business requirements into integrated people solutions and providing consultative and advisory services that enable Mpesa Africa's performance.  The incumbent will partner with HR colleagues and other key stakeholders to ensure that MPA Africa are receiving a superior HR experience, and ultimately a high level of delivery.

Your responsibilities will include:
HR Service Delivery: 

• Good understanding of procedures and concepts through extensive experience and supports the execution of local people plans through the provision of advice and execution of administrative activities
• Supports the HR Business Partner team to deliver activities related, but not limited to Resourcing, Reward and Recognition, Learning and Development, PD and Talent and International Mobility
• Uses communication skills to exchange ideas and information in a concise and logical way
• Acts as a point of contact for the business function and resolves problems using established precedents and methods to ensure all business areas’ issues are resolved;
• May act as the HR systems/tools expert;
• Champions the Spirit of Mpesa culture

Employee Engagement

• Working with OE lead to ensure there is a full plan to drive and implement a personalised employee engagement plan for the Business Unit 
• Working with people leaders and HRBPs to ensure engagement initiatives/action plans are being implemented and tracked within the business units 
• Working with all HR COEs, HRBPs to draft and execute on HR calendar as a way to manage and deliver good employee experience 

Performance and Reward

• Drive 100% completion of goals and IDPs –including these being loaded on the system
• 100% audit on all goals on IDPs. 
• Working with line to implement PIPs, as well as effective managing and tracking of poor performance  

Internal Communications

• Partner with leadership to ensure teams have a clear understanding of the relationship between Mpesa(business), functional, team and individual goals and their role in contributing towards delivery of the overall strategy 
• Focus the business areas on continuously improving employee engagement & by facilitating the development of People Survey action plan etc. 

Relationship Management & Partnering 

• Build a high ‘support & challenge’ relationship with leadership team members 
• ‘Walk the tightrope’ of being part of the business areas yet maintaining an objective HR perspective. 
• Working with HR COEs to building and implement effective business solutions 
• Working with Business leadership, Internal communications, as well as the employee council committee to build a harmonious working environment 
• Focus the business areas on the Mpesa Strategy and help people to recognise their part in drive performance 

Support to HRBP team

• Provide administration support to HRBPs
• Plan & consolidate monthly reports for Tech HRBP team
• Consolidate reports, presentations for the team
• Coordinate group initiates that are on the HR calendar for the team 
• Adhoc requirements relating to effective functioning of the HR team 

Recruitment:

• Build talent pipelines for future needs.
• Lead and coordinate end-to-end talent acquisition services including being accountable for proactively communicating and updating key stakeholders
• Consult with the business to support targeted attraction strategies for relevant business area based on the business drivers/strategy, research and analysis.
• Pro-active sourcing of candidates via internal databases, alternate sourcing channels, referrals, talent days and talent mapping exercises in order to meet client requirements.

The ideal candidate for this role will have:
Must have technical/professional qualifications: 

• 3year degree/diploma (e.g. Human Resources, Industrial Psychology, Business Management, etc.) - essential 
• A post-graduate qualification would be advantageous 

Core competencies, knowledge and experience:

• 3-5 years experience working in HR generalist function
• 1 year experience in recruitment
• Foundational knowledge and experience of delivering good employee experience 
• Exposure to Business Partnering with people management 
• Excellent Micosoft office skills, specifically Excel and Powerpoint
• Strong capability to manage data with vlookups, formulae, pivots, dashboards, etc
• Strong relationship management with key stakeholders
• Great attention to detail considering large amount of data the incumbent will be required to work with