DHET Vision
An integrated, coordinated and articulated PSET system for improved economic participation and the social development of youth and adults.
DHET Mission
To provide strategic leadership to the PSET system through the development of appropriate steering mechanisms; effective oversight, monitoring and evaluation; the provision of support service...
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Grade 12 certificate. Recognised three (03) year Bachelor’s Degree / National Diploma in Information Technology (IT) (NQF 6) or equivalent. ITIL V3/4 Foundation or COBIT 5. Software, Hardware and Network experience.
HCIA-DATA COM, HCIA STORAGE, MCSE, CCNA will serve as advantage. Minimum of 3 years in IT support environment. A valid driver’s license.
DUTIES :
Ensure management of service desk and desktop support services. Ensure installation, maintenance, support of telephone systems and network infrastructure. Oversee the provision of technical support of the configuration, installation, repair and replacement of computers/laptops, printers and telephones.
Ensure management and configuration of active directory, DHCP and WI-FI servers. Ensure the rendering of IT information management services.
Plan, develop and improve computer based information systems, server administration, security of all technology and network configurations. Perform system backups. Support, maintain and repair ICT assets (hardware and software).
Compile and submit reports to the IT Assistant Director. Ensure liaison with the service provider in terms of upgrading of software licences and related procurement. Facilitate ICT training.
Support IT related projects and any related task as maybe required. Supervise IT Technicians, Financial and other resources of the unit. Ensure completion of Performance Agreements by IT Technicians. Support and monitor the performance of IT Technicians.
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