Senior IT Asset Assistant - Department of Information Technology Services at University of Pretoria/Universiteit van Pretoria

RESPONSIBILITIES:

The successful candidate’s responsibilities will include, but are not limited to:

Information and Communication Technology (ICT), asset administration, and inventory control:

• Receive and dispatch ICT equipment in the Information Technology Services (ITS) stores, including new equipment, decommissioned and loan equipment;
• Unload goods and verify goods received against order forms;
• Coordinate disposal of redundant equipment, either to UP redundant store or for destruction;
• Catalogue and label equipment with storage details;
• Add tags to all ICT equipment, where required, and possibly at different locations;
• Capture and update relevant asset data on the applicable systems, including the asset register;
• Pack equipment and assets according to cataloguing processes;
• Check and monitor the cleanliness of the stores and report any issues to the relevant manager;
• All other administration related to the post; 

Collaboration and communication:

• Communicate with internal and external parties to resolve matters;
• Complete follow-up with all parties to ensure delivery and return of IT equipment;
• Liaise and collaborate with team members to meet service levels;
• Participate in projects as required;

Information security and governance:

• Comply with store security procedures and processes;
• Adhere to relevant legislation and UP rules/policies;
• Comply with health and safety policies and procedures to maintain a safe workplace;
• Stay up to date and comply with ITS business continuity and disaster recovery plans;
• Control access to the stores area, and complete lock-up as per guidelines;
• Arm/disarm alarm and report any problems to relevant manager.

MINIMUM REQUIREMENTS:

• Relevant National three-year diploma; with 

Two years’ experience with/in:

• Administrative processes and procedures in an IT environment;
• Working in a client service environment;
• Inventory management;
• Valid driver’s license;

OR

• Grade 12; with

Four years’ experience with/in:

• Administrative processes and procedures in an IT environment;
• Working in a client service environment;
• Inventory management; 
• Valid driver’s license.