Senior IT Systems Engineer - Durban at Africa Health Research Institute (AHRI)

Description

The purpose of this role will be to provide advanced level technical support, configuration and maintenance to all servers, network infrastructure, cybersecurity and other related technology throughout the organization. This is a position for a very experienced and highly senior technical person.

Overview of duties

• Responsible for the day-to-day operational support for server, storage and network infrastructures
• Builds, patches, tests and deploys complex IT systems and platforms.
• Planning and implementing changes to infrastructure with the goal of enhancing performance or stability.
• Performs complex storage and server data backup, data migration and disaster recovery operations.
• Network Security (firewalls, ACLs, Policies etc.) and overall Cybersecurity planning, maintenance, monitoring and ongoing improvements
• Performs complex software and operating system upgrades.
• Configures security settings or access permissions for groups and individuals.
• Provides advanced technical support by troubleshooting problems related to network or backend IT systems.
• Documents complex procedures and troubleshooting procedures related to systems, networks,
• software and hardware.
• Performs configuration and maintenance of office and/or production software.

Requirements

• A degree or national diploma in Information systems or related field.
• Industry recognized IT related certification portfolio and technology streams such as MCSE: Cloud Platform and Infrastructure (Focused on Server and Cloud), MCSE: Productivity (Focused on O365, Teams Admin, Exchange Online), VMware and Network certifications.

Minimum experience

• 8+ years’ experience in IT field
• At least 5 years’ advanced experience in managing virtualized servers, clusters and VDI installations and Storage appliances.
• At least 5 years’ advanced experience in managing complex LAN, WAN, SDWAN and Cloud managed networking.
• At least 5 years’ advanced experience in managing Server Operating Systems (Windows and Linux) and Active Directory.
• At least 5 years’ advanced experience in Security Vulnerability and Patch Management, Email security.