Senior Legal Counsellor at LegalWise

Purpose of the Role:
LegalWise seeks to employ a Senior Legal Counsellor to act as the supervisor of the miscellaneous section, responsible for the day-to-day supervision of a staff compliment of Legal Counsellors dealing with miscellaneous files. Focus will be placed on the development and growth of capacity amongst our Legal Counsellors. This position will have to promote excellent service to members through our Legal Counsellors by, firstly, ensuring that internal standards are met and secondly by the development and expansion of available services to our members.

You will be responsible for:

• Miscellaneous file assessment and quality control.
• Telephonic assistance assessment and quality control.
• Direct and control miscellaneous operations.
• Implementation and assessment of new projects and services.
• Assist Legal Counsellors with problem matters.
• Provide advice to Legal Counsellors on legal matters and the LegalWise policy.
• Attend to and resolve complaints.
• Implement and maintain appropriate administrative and staff records.
• Supervise staff (train, develop and assess staff).
• Assist with ad hoc tasks as and when required.

 
Qualifications and Experience Required:

• Must be an Admitted Attorney.
• Minimum 2 years’ experience in practice - post admission.
• Good LegalWise policy application knowledge.
• Supervisory or management experience or training advantageous.

 
Skills and Competencies Required:

• Developing others.
• Good communication and people skills.
• Management skills.
• Good consultation skills.
• Able to liaise professionally and effectively on all levels.
• Problem solving abilities.
• Progressive thinking and creativity.
• Ability to talk in front of groups of people. 

Other Requirements:

• Own car & drivers licence; must be able and prepared to travel.
• Must relocate at own cost.
• ITC/criminal check will be a requirement.
• Applicable psychometric assessment/s will be a requirement.

If you have not received feedback from us within two weeks of submitting your application, please consider it unsuccessful.