Senior Maintenance Coordinator (P001080) Re - advertisement at North West University

KEY RESPONSIBILITIES:

Maintenance Planning & Coordination

• Plan and schedule preventative and reactive maintenance; allocate resources; ensure timely execution of work orders.    

 Contractor & Staff Management

• Supervise maintenance staff and contractors; monitor performance; ensure adherence to SLAs and quality standards.

 Work Order & Service Delivery Management

• Track, update, and close work orders; ensure service requests are attended to within agreed turnaround times.

 Compliance & Health and Safety

• Ensure compliance with OHS regulations; conduct inspections; enforce safety standards and procedures.

 Asset & Facilities Management

• Monitor asset condition; coordinate inspections; ensure proper upkeep and lifecycle management of facilities.

 Stakeholder Engagement & Communication

• Liaise with internal stakeholders; provide feedback on maintenance issues; ensure customer satisfaction.

 Financial & Administrative Control

• Review quotations and invoices; support budget control; ensure accurate documentation and reporting.

Minimum requirements

• A bachelors degree in Engineering, Facilities Management, Management, or a related field (NQF Level 7).
• A minimum of five (5) years' experience in Maintenance and/or Facilities Management.
• A minimum of five (5) years' experience working with Maintenance Systems (e.g., CMMS/IWMS).

 ADDED ADVANTAGE:

• Registration with the South African Facilities Management [SAFMA].
• A bachelor of honours in Engineering, Facilities Management, Management, or a related field (NQF Level 8).

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Ability to plan, coordinate, and priorities preventative and reactive maintenance activities using maintenance systems (CMMS/IWMS) to ensure timely service delivery.
• Strong capability to supervise staff and manage contractors, ensuring compliance with service level agreements, quality standards, and operational requirements.
• Proficient in troubleshooting and problem-solving across building systems to ensure effective fault resolution.
• Sound knowledge of health and safety (OHS) regulations, ensuring compliance with all safety standards and safe working practices.
• Ability to manage work orders, track performance, and maintain accurate records and reports for operational and audit purposes.
• Competence in budget monitoring, quotation review, and invoice verification to support cost control and financial accountability.
• Strong communication and stakeholder engagement skills to liaise effectively with internal clients, service providers, and management.
• Excellent time management and organizational skills, ensuring deadlines are met and maintenance activities are executed efficiently.
• High level of attention to detail and customer service orientation, ensuring quality service delivery and stakeholder satisfaction.

 BEHAVIOURAL COMPETENCIES:

• Leadership & Accountability: Takes ownership of tasks, leads by example, and ensures responsibilities are executed effectively.
• Teamwork & Collaboration: Works cooperatively with team members, contractors, and stakeholders to achieve shared goals.
• Communication Skills: Communicates clearly, professionally, and effectively across all levels.
• Problem-Solving & Initiative: Proactively identifies issues and implements practical, timely solutions.
• Adaptability & Resilience: Responds well to changing priorities and operational demands in a fast-paced environment.
• Attention to Detail: Maintains high levels of accuracy and quality in all tasks and documentation.
• Customer Focus: Demonstrates a service-oriented approach to meet stakeholder and operational needs.
• Integrity & Professionalism: Upholds ethical standards, policies, and organizational values.