Senior Manager: Commercial Performance at Hollard Insurance

Job Purpose:

• The Senior Manager: Commercial Performance is accountable for delivering sustainable revenue growth, margin improvement, and profitability across Mass Market channels. The role owns end-to-end commercial execution, translating strategy into measurable outcomes through pricing, incentives, partner performance, and distribution optimisation. It leads the commercial performance of existing and new channels, ensuring disciplined delivery, rapid intervention, and turnaround where required. The role is a key driver of commercial rigour, accountability, and results across the Mass Market value chain.

Key Performance Areas:

Commercial Performance Delivery:

• Deliver Mass Market commercial objectives aligned to revenue, margin, and profitability targets.
• Own channel and segment P&L performance with clear accountability for outcomes.
• Identify performance risks early and implement corrective commercial interventions.

 Revenue Growth and Margin Management

• Drive revenue growth across all Mass Market channels and partner portfolios.
• Optimise margin performance through pricing, commission, and incentive levers.
• Balance growth, sustainability, and profitability in all commercial decisions.

  Pricing, Incentives and Commission Management

• Execute Mass Market pricing strategies in line with profitability objectives.
• Design and manage commission and incentive frameworks that drive targeted behaviour.
• Optimise incentive effectiveness to improve production, retention, and quality of business.

  Partner and Channel Performance Management

• Manage performance of the Mass Market partner portfolio against agreed targets.
• Optimise partner portfolios through growth, remediation, restructuring, or exit decisions.
• Lead turnaround initiatives for underperforming partners and channels.

    New Business and Channel Expansion

• Deliver new partner acquisition and new distribution channel growth.
• Execute onboarding, launch, and ramp up of new partners and channels.
• Ensure scalability, sustainability, and commercial viability of new business initiatives.

  Strategic Initiative and Campaign Execution

• Deliver Mass Market strategic initiatives and commercial campaigns end to end.
• Track campaign performance and commercial impact against defined success measures.
• Course-correct execution to ensure initiatives deliver intended outcomes.

Required Knowledge and Experience    

• 8 years’ experience in commercial performance, revenue management, or distribution performance within Financial Services.
• Proven experience managing revenue growth, margin, pricing, commissions, and incentives.
• Direct accountability for commercial outcomes within a Mass Market or distribution-led environment.
• Experience leading large partner portfolios or multi-channel distribution environments.
• Proven success in launching and scaling new channels or new business models.

Technical Competencies:

• Commercial Performance Management
• Revenue and Margin Optimisation
• Channel and Partner P&L Management
• Pricing, Commission and Incentive Execution
• Sales and Distribution Performance Management

Educational Requirements    

• Bachelors degree in Commerce, Business, Finance or a related field
• Postgraduate qualification (Honours, MBA, or equivalent) Advantageous
• Formal training in pricing, commercial analytics, or financial management Advantageous

Deadline: 29th April,2026