Senior Manager Insights & Reporting at Massmart

Summary:

• To strategically understand, plan and align supply chain source data for the development of operational & performance metrics serving upstream and downstream processes in supply chain.
• To deep dive into specific elements of the value chain performing root cause analytics and generate insights into aspects relating to cost & efficiencies in the distribution network in order to ensure cost effective availability to our customers.

FUNCTIONS / RESPONSIBILITIES:

Data Strategy, Planning and Analysis

• Identify & understand relevant sources of data across Group Supply Chain, 3PL providers, hauliers and associated functions necessary for supply chain reporting and analytics, etc
• Work with Data management & Tech teams to ensure alignment with Group Data strategy.
• Implement & maintain a data sourcing/ store solution servicing supply chain reporting and analytical requirements supporting regular & Adhoc reporting.
• The design, development and implementation of a Control Tower for Group Supply Chain driving toward end to end visibility.
• Develop and maintain a repository of supply chain sources, table, fields and definitions.
• Maintain and own data integrity through reviewing and resolving resolving data inconsistencies.

Analytics & Reporting

• Own the short, medium and long-term Supply Chain reporting strategy for Group Supply Chain.
• Align and implement Supply Chain KPI’s to Walmart terms and definitions
• Develop, maintain & distribute all Upstream & Downstream operational performance reports timeously to internal and external stakeholders including monthly Exco pack, T2T & Walmart International SC.
• Design and develop visualisations and workspaces, working closely with GDA and tech team to ensure that visualisation is deployed and maintained in the respective environment.

Insights Generation & Exception Management

• Identifying report on trends impacting inventory service levels, stock pipeline, ordering & distribution profiles.
• Create visualizations with drill down functionality to article level highlighting exceptions and anomalies.
• Design and develop diagnostics reports, using causal analytics, showing out of stock, fill rate and lead time improvement opportunities.
• Assist the SC Demand Analysis team with deployment of advanced models for early warning signals relating to Instock, fill rate and lead time trends,

Stakeholder Relationship Management

• Build and maintain relationships with key stakeholders.
• Ensure that contractual KPIs are met.
• Manage alignment with Massmart supply chain insights stakeholders on key areas of potential optimisation.
• Plan and execute agreed strategies and projects with stakeholders.

Monitor & Evaluate

• Ensure SLAs are defined, measured and managed across all data visualisation & reporting activities.
• Collaborate with all relevant teams in leveraging data & reporting capabilities.
• Pro-actively keep up to date with required legislative, governance and compliance requirements for data & reporting as per Infosec specifications
• Ensure that exposure to business risks are managed and mitigated through the adoption of effective actions and measures.

Training, development & Support

• Drive information rich culture across the division.
• Ensure users (management & operational) are data and information literate, have access to the respective platforms and are in receipt of published reports.

People Management

• Manage all components of the supply chain insights team.
• Ensure adequate skill retention and training in the usage of the supply chain insights (succession planning and risk management).

Risk and Legislative Management

• Ensure supply chain insights execution plans comply with all legal and risk considerations.
• Advise management on risk mitigation requirements.

General

• Weekly Massmart meetings (Represents Massmart supply chain insights at Massmart chain meetings).
• Monthly Massmart supply chain insights review and strategic planning.

Requirements:

Minimum Academic, Professional Qualifications and Experience required for this position

• Relevant Undergraduate Degree/ Diploma
• Minimum 5 years’ experience in Supply Chain, Analytics
• Specialist technical knowledge: SQL, Database queries, MS Access, Power BI, Alteryx, Excel

Competencies and Skills

Core Competencies

• Strong Communication Skills
• Project Planning & time management

Functional Competencies

• Specialist knowledge: Retail & Supply Chain metrics & KPIs.
• Strong analytical ability