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MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
Core purpose of the Job
Manco Rewards, Recognition & Wellness is a sub-function within the Manco HR Services Function in MTN Group HR.
As the lead of the sub-function, the Senior Manager is accountable for the end-to-end operational delivery for the Rewards, Recognition and Wellness suite of services at MTN Manco in South Africa. The role is also responsible for deployment and compliance to Manco’s policies relating to rewards, recognition and wellness; whilst ensuring alignment with the Global Rewards, Talent and Experience framework.
The Senior Manager, Manco Rewards, Recognition & Wellness reports to the General Manager, Manco HR Services and is supported by a Consultant.
Key Performance Areas
Key Deliverables
The SM, Manco Rewards, Recognition & Wellness will be accountable to achieve the following objectives:
Strategy Development and Implementation
- Create strategy for Manco Rewards & Recognition in line with overarching functional goals and Global Rewards, with emphasis on employee experience
- Ensure effective implementation of strategy by means of providing direction, structure, business plans and support in alignment with Group requirement
- Oversee regular review of the Manco Rewards & Recognition strategy and roadmap (inclusive of Wellness) to ensure its alignment with the changing dynamics of the internal and external ecosystem
Managerial / Supervisory Responsibilities
- Coaching and mentoring of direct reports to ensure staff motivation is high
- Ensure skill transfer for staff development, motivation and business continuity
- Ensure the team is led, motivated and rewarded to achieve high performance areas
- Guide and direct vendors and third parties in achieving MTN objectives
- Identify staff training and development needs and implement necessary actions
- Recruit staff for appointments
- Set goals and objectives for direct reports, monitor progress and maintain motivation
- Set up appropriate structure to meet departmental management objectives
Job Requirements
Education:
- Minimum of 4 year tertiary degree (specialization in Commerce/Finance/Mathematics/ Sciences/Management/Human Resources as appropriate)
- MBA or Masters / Chartered Accountancy (advantageous)
- Relevant certification / accreditation / membership with professional body relevant to compensation, benefits and recognition
Experience:
- Manager track record of 5 years or more
- At least 3 years of relevant experience in Compensation, Benefits, Recognition and Wellness
- Worked across diverse cultures and geographies
- Experience working in a medium to large organization
- Project management experience (Recognition and Wellness initiatives)
- Financial / Numeracy experience
- Experience in Telecom Business will be advantageous
Functional Knowledge:
- Reporting and analytics
- Benchmarking and market evaluations
- Pay structures and frameworks
- Benefits design
- Regulatory knowledge
- Recognition program design
- Reward models
- South African Income tax and employment laws
- Wellness initiatives (changing environment of adoption)
Skills
- Analytical and Data interpretation
- Dealing with ambiguity and complexity
- Decision Making processes
- Leadership/Entrepreneurial approaches
- Conflict Management
- Negotiation skills
- Numerical skills, Financial acumen and costing capability
- Mathematics / statistics
- Interpersonal and Communication skills – Oral and written
- Commercial acumen
- Project/ Program Management
- People and Relationship Management
- Conceptualization
- Presentation Skills
- Reporting writing and communication
- Management and internal consulting skills
- Facilitation skills
- Vendor Management
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