Senior Manager: Visitor Safety And Protection Services (Fixed Term Contract) at South African National Parks (SANParks)

Requirements

• Honours Degree in Public Safety, Security Management, Criminal Justice, or a related field.
• Minimum of 8 -10 years’ experience in volunteer coordination, security, park management, or crime prevention.
• Senior Management Experience.
• Valid Driver’s license and suitable driving experience.
• Knowledge and experience in dealing with contact crime, including prevention and community engagement.
• Ability to train and lead volunteers in dynamic field environments.
• Experience handling or managing the safe use of firearms in accordance with applicable legislation.
• Strong communication, conflict resolution and stakeholder engagement skills.
• Computer literacy (MS Office; knowledge of databases and volunteer management systems).
• Willingness to work flexible hours, including weekends and public holidays as and when required.

Added Advantage:

• Experience in law enforcement, ranger corps, or urban safety sectors.
• First Aid/CPR and emergency response training.
• Familiarity with Table Mountain National Park terrain and local safety challenges.
• Multilingual ability (Afrikaans, isiXhosa, or others relevant to the region).

Responsibilities

• Develop and manage a structured volunteer programme focused on contact crime prevention and visitor safety.
• Recruit, train, manage and support volunteers deployed to priority areas within the park.
• Facilitate volunteer patrols in coordination with park rangers, law enforcement, and community safety groups.
• Conduct safety briefings, firearm safety training (where applicable), and ongoing volunteer development.
• Maintain volunteer records, schedules, and incident logs.
• Serve as a liaison between SANParks, City of Cape Town, SAPS and other relevant stakeholders.
• Represent the park at community safety forums and public awareness campaigns.
• Coordinate logistics for safety operations, special events, and volunteer deployments.
• Promote volunteer engagement, retention and recognition.

Closing Date

• 25 July 2025